Service Manager - Philadelphia

Hoist & Crane Service Group Inc; Morgantown (PA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision coverage

Long and short term disability

401K

Job summary

Hoist & Crane Service Group is seeking an experienced Service Manager to lead field operations and profitability. The role requires supervising staff, coordinating scheduling, and overseeing safety, HR, and recruiting functions.

Applicants should have 5+ years in field or industrial roles, solid mechanical/electrical knowledge, and excellent customer service. Strong computer skills and teamwork are essential; ability to pass pre-employment checks is required.

Qualifications

• 5+ years of field or industrial experience, supervisory or management experience preferred.
• Strong communication skills, written and verbal.
• Proficient with computers.
• Exceptional customer service skills.
• Proven knowledge of mechanical and electrical systems.
• Proven organizational skills.
• Able to work independently and as a team.
• Must be able to pass pre-employment drug test and background checks.

Responsibilities

• Manage field operations and profitability.
• Schedule, maintain job costs, procurement, and accounting functions.
• Determine financial impacts of field operations on branch performance and oversee Safety, Human Resources, and Recruiting duties.
• Assist field operations with technical troubleshooting, tooling requirements, and parts availability.

Skills

Communication skills

Written and verbal

Proficient with computers

Customer service skills

Mechanical and electrical systems

Organizational skills

Independent worker

Team player

Physical ability to lift 50 lbs

Job description

For over 40 years, Hoist & Crane Service Group has been a leader in the crane service industry. Safety is our top priority and our programs have been honored in 2014, 2015, and 2016 by the National Safety Council. Our culture strives to always operate within our 5 Marks of Safety, Integrity, Respect, Effectiveness, and Legacy.

Hoist & Crane Service Group is looking for an experienced industrial technician with supervisory experience. Service Managers are responsible for the management of field operations and profitability. Service Managers work with planners in scheduling, maintaining job costs, procurement, and accounting functions. Determine the financial impacts of field operations on branch performance and work with the Branch Manager to oversee Safety, Human Resources, and Recruiting duties. Service Managers will also assist field operations with technical troubleshooting, tooling requirements, and parts availability when needed.

Hoist & Crane Service Group offers competitive wages and benefits packages including:

• Medical
• Dental
• Vision coverage
• Long and short term disability
• 401K

Join our exciting Hoist & Crane Service Group team.

The qualified Service Manager candidate will be able to pass drug, alcohol, background, and motor vehicle checks and will have the following:

• 5+ years of field or industrial experience, supervisory or management experience preferred
• Strong communication skills, written and verbal
• Proficient with computers
• Exceptional customer service skills
• Proven knowledge of mechanical and electrical systems
• Proven organizational skills
• Able to work independently and as a team
• Able to lift 50 pounds and sit or stand for long periods of time

Must be able to pass a pre-employment drug test and background (DISA) and submit to random and annual drug testing as required.