Service Manager - Knoxville

Hoist & Crane Service Group Inc; Knoxville (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision coverage

Long and short term disability

401K

Job summary

Hoist & Crane Service Group Inc in Knoxville, Tennessee, is seeking an experienced Service Manager to oversee field operations. Candidates should have 5+ years of industrial or supervisory experience and exceptional customer service skills. The role includes scheduling, managing job costs, and supporting technical troubleshooting. The company offers competitive wages and benefits.

Join us and contribute to a safety-focused culture with opportunities for growth!

Qualifications

• 5+ years of field or industrial experience, supervisory or management experience preferred.
• Able to lift 50 pounds and sit or stand for long periods of time.

Responsibilities

• Management of field operations and profitability.
• Work with planners in scheduling, maintaining job costs, procurement, and accounting functions.
• Assist field operations with technical troubleshooting and tooling requirements.

Skills

Strong communication skills

Proficient with computers

Exceptional customer service skills

Proven knowledge of mechanical and electrical systems

Proven organizational skills

Job description

For over 40 years, Hoist & Crane Service Group has been a leader in the crane service industry. Safety is our top priority and our programs have been honored in 2014, 2015, and 2016 by the National Safety Council. Our culture strives to always operate within our 5 Marks of Safety, Integrity, Respect, Effectiveness, and Legacy.

Hoist & Crane Service Group is looking for an experienced industrial technician with supervisory experience. Service Managers are responsible for the management of field operations and profitability. Service Managers work with planners in scheduling, maintaining job costs, procurement, and accounting functions. Determine the financial impacts of field operations on branch performance and work with the Branch Manager to oversee Safety, Human Resources, and Recruiting duties. Service Managers will also assist field operations with technical troubleshooting, tooling requirements, and parts availability when needed.

Hoist & Crane Service Group offers competitive wages and benefits packages including:

• Medical
• Dental
• Vision coverage
• Long and short term disability
• 401K

Join our exciting Hoist & Crane Service Group team.

The qualified Service Manager candidate will be able to pass drug, alcohol, background, and motor vehicle checks and will have the following:

• 5+ years of field or industrial experience, supervisory or management experience preferred
• Strong communication skills, written and verbal
• Proficient with computers
• Exceptional customer service skills
• Proven knowledge of mechanical and electrical systems
• Proven organizational skills
• Able to work independently and as a team
• Able to lift 50 pounds and sit or stand for long periods of time

Must be able to pass a pre-employment drug test and background (DISA) and submit to random and annual drug testing as required.