Service Leader: Train Teams, Deliver Top-Notch Service

Orkin; Dayton (OH); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Company vehicle

Gas card

iPhone and iPad provided

Medical, dental, vision insurance

401(k) with company match

Paid vacation and holidays

Sick leave

Tuition reimbursement

Employee discounts

Dependent scholarship awards

Job summary

Orkin is hiring a Service Manager to lead a high-performance service operation and develop a skilled team of Orkin Pros. You will balance technical knowledge with empathetic leadership to deliver trusted pest control service to homes and businesses.

This role emphasizes safety, professionalism, and integrity, with opportunities to drive revenue growth and engage in community service projects. A comprehensive training program and company resources support your success.

Qualifications

• Sales experience preferred.
• High School Diploma or equivalent required.
• Valid driver’s license required.
• Ability to obtain the appropriate pesticide license/certification if required (company paid).
• Ability to work in the field independently and interact with our great clients.

Responsibilities

• Lead an entire service operation upon completion of paid training.
• Motivate the service team to consistently provide the world’s best service, prioritizing safety.
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers.
• Assist with recruiting top talent on the service team.
• Train and develop Orkin Pros through hands-on management.
• Lead training meetings.
• Oversee our Orkin Pro Ride-A-Long program.
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time.
• Champion innovation by supporting the team in adopting new products, services and technology.
• Monitor scheduling, routing and inventory to drive efficiencies and productivity.

Skills

Sales experience

Education

High School Diploma or equivalent

Valid driver’s license

Job description

Orkin is hiring a Service Manager to lead a high-performance service operation and develop a skilled team of Orkin Pros. You will balance technical knowledge with empathetic leadership to deliver trusted pest control service to homes and businesses.

This role emphasizes safety, professionalism, and integrity, with opportunities to drive revenue growth and engage in community service projects. A comprehensive training program and company resources support your success.