Service Manager: Equipment & Tech Team Leader

ProLift Toyota Material Handling; Indianapolis (IN); On-site; USD 65,000 - 80,000; Full time

Job summary

ProLift Toyota Material Handling is seeking a Service Manager to lead the Service Department, set expectations for the team, and remove obstacles to ensure efficient workflows across service channels.

The ideal candidate has a high school diploma or equivalent, 5–7 years of management experience, mechanical aptitude and service experience, and strong verbal and written communication. Join a team that values doing the right thing and Toyota Lean Management.

Qualifications

• The ideal candidate will have a High School Diploma or equivalent, five to seven years of management experience, mechanical aptitude and service experience, and display efficiency in Microsoft products such as Word, Outlook, and Excel.
• The Service Manager will communicate with associates, customers and managers, which requires excellent verbal and written communication skills with a particular emphasis on listening skills.

Responsibilities

• Coordinate service activity with Equipment Sales, Rent, and Parts Department
• Maintain and keep current the service library manuals and bulletins
• Assist sales people in satisfying customers' needs
• Maintain credibility and confidence of customers
• Promote ProLift Toyota Material Handling's philosophies, vision, strategies and value of "Doing the Right Thing"; Promote the Toyota Lean Management philosophy

Skills

Mechanical aptitude

Management experience

Verbal communication

Written communication

Listening skills

Education

High School Diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Job description

ProLift Toyota Material Handling is seeking a Service Manager to lead the Service Department, set expectations for the team, and remove obstacles to ensure efficient workflows across service channels.

The ideal candidate has a high school diploma or equivalent, 5–7 years of management experience, mechanical aptitude and service experience, and strong verbal and written communication. Join a team that values doing the right thing and Toyota Lean Management.