Service Manager: Lead Shop Ops & Growth

Monroe Tractor; Grove City (Mercer County); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health Savings Account

Accident & Disease Insurance

Competitive Paid Time Off

Short/Long Term Disability

Annual Reviews

Bonus Incentive Plans

Job summary

Monroe Tractor, located in Grove City, is seeking a Service Manager to lead service operations and oversee a team of technicians. Ideal candidates will have over 5 years of leadership experience in the equipment or auto service industry and exhibit a strong work ethic and commitment to customer service.

This role involves direct customer interactions, staff training, and ensuring operational efficiency to maximize profits. Benefits include health savings accounts, competitive PTO, and bonus incentives.

Qualifications

• 5+ years of leadership experience within the equipment or auto service industry.
• Strong work ethic and sense of urgency.
• Customer service experience is essential.

Responsibilities

• Direct the service operations of the Service Department.
• Hire, train, and motivate service department staff.
• Coordinate repairs and provide updates to customers.
• Maintain customer relationships while increasing service business.

Skills

Leadership experience

Strong work ethic

Sense of urgency

Customer service experience

Proficient in Microsoft Office

Job description

Monroe Tractor, located in Grove City, is seeking a Service Manager to lead service operations and oversee a team of technicians. Ideal candidates will have over 5 years of leadership experience in the equipment or auto service industry and exhibit a strong work ethic and commitment to customer service.

This role involves direct customer interactions, staff training, and ensuring operational efficiency to maximize profits. Benefits include health savings accounts, competitive PTO, and bonus incentives.