Service Manager - Lead Service Team | Commission + Benefits

Socket.dev; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Commission based pay

Medical insurance

Dental insurance

Vision insurance

Employee discounts

Job summary

RideNow Powersports in Dallas is seeking a Service Manager to lead operations and ensure exceptional service delivery. The ideal candidate will have over 3 years of management experience in a retail environment, preferably a dealership, and possess strong leadership skills.

You'll oversee team performance, manage customer communications, and comply with safety standards, all while driving service revenue and customer satisfaction. Join us to be part of a dynamic team!

Qualifications

• 3+ years of management experience in a retail environment, preferably in a dealership.
• Mechanically knowledgeable and familiar with service diagnostics and repair processes.
• Ability to stay organized and manage time effectively.

Responsibilities

• Lead your team, manage operations, and ensure an outstanding experience for every customer.
• Oversee scheduling, workflow, productivity, and parts coordination.
• Drive key performance metrics like service revenue and technician efficiency.

Skills

Leadership

Communication

Customer satisfaction

Service operations

Problem resolution

Workflow optimization

Team-building

Time management

Tools

CDK

Lightspeed

Job description

RideNow Powersports in Dallas is seeking a Service Manager to lead operations and ensure exceptional service delivery. The ideal candidate will have over 3 years of management experience in a retail environment, preferably a dealership, and possess strong leadership skills.

You'll oversee team performance, manage customer communications, and comply with safety standards, all while driving service revenue and customer satisfaction. Join us to be part of a dynamic team!