Service Manager: Lead Maintenance & Team Performance

1001 United Rentals (N A), Inc; Odessa (TX); Presencial; USD 75.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Parental Leave

Employee Discount Program

Career Development & Promotional Op...

Paid Sick Leave

Descripción de la vacante

United Rentals, Inc. in Odessa, TX is seeking a Service Manager to lead a maintenance enterprise, hire and motivate a team of Service Technicians, and drive efficiency and customer satisfaction through proper equipment maintenance and repair.

You'll work with the Branch Manager to build a profitable location, oversee maintenance operations, budgeting, safety, and performance metrics, while coaching staff and promoting a culture of accountability.

Formación

• High School diploma required.
• Trade-school degree a plus.
• Bachelor's degree preferred.
• Valid driver's license with acceptable driving record.
• Extensive Equipment Fleet Maintenance and leadership experience.
• 5 years' service and maintenance experience and a minimum of 3 years supervisory experience.
• Strong motivational and leadership skills.
• Excellent customer service skills.
• Strong knowledge of maintenance accounting and P&L.
• Basic computer skills (Excel).

Responsabilidades

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
• Staff location adequately based on skills and workload
• Responsible for R&M, P&L and associated costs/budget
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
• Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control
• Evaluate performance and promotability of team members
• Identify and provide necessary skills training and regular coaching
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
• Other duties assigned as needed

Conocimientos

Leadership

Customer service

P&L knowledge

Maintenance accounting

Excel

Educación

High School diploma

Trade-school degree

Bachelor's degree

Descripción del empleo

United Rentals, Inc. in Odessa, TX is seeking a Service Manager to lead a maintenance enterprise, hire and motivate a team of Service Technicians, and drive efficiency and customer satisfaction through proper equipment maintenance and repair.

You'll work with the Branch Manager to build a profitable location, oversee maintenance operations, budgeting, safety, and performance metrics, while coaching staff and promoting a culture of accountability.