Service Manager: Lead Maintenance & Resident Experience

Arlington Properties, LLC; Huntsville (AL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Performance-based bonuses

Medical, dental, and vision insurance

401(k) with company match

PTO and holidays

Employee rent discounts

Ongoing training and career dev

Job summary

Arlington Properties, LLC is seeking a hands-on Service Manager to lead the on-site maintenance team at our Huntsville community. You’ll ensure the lights stay on, the water runs smoothly, and all requests are completed promptly, while elevating property standards.

This role emphasizes team leadership, preventive maintenance, budgeting collaboration, and clear communication. Arlington Properties offers competitive pay, bonuses, and a comprehensive benefits package to support your career growth.

Qualifications

• 3+ years of hands-on maintenance experience (HVAC, electrical, plumbing, carpentry, etc.).
• Strong communication and organizational skills.
• Prior supervisory or team lead experience preferred.

Responsibilities

• Lead, train, and inspire the on-site maintenance team.
• Manage all aspects of apartment maintenance—from HVAC and plumbing to carpentry, painting, and appliance repair.
• Ensure service requests are completed within 24 hours (our gold standard!).
• Prepare market-ready apartments within 3–5 days.
• Keep detailed maintenance logs, manage inventory, and maintain equipment.
• Monitor preventative maintenance programs and property inspections.
• Coordinate with the Community Manager on budgeting, project planning, and vendor relations.
• Uphold safety protocols and ensure compliance with Fair Housing standards.
• Provide on-call emergency response (rotating schedule).

Skills

Leadership

Team management

Communication

Organizational skills

HVAC

Electrical

Plumbing

Carpentry

Scheduling

On-call support

Education

High school diploma or equivalent

EPA or CFC certification

Job description

Arlington Properties, LLC is seeking a hands-on Service Manager to lead the on-site maintenance team at our Huntsville community. You’ll ensure the lights stay on, the water runs smoothly, and all requests are completed promptly, while elevating property standards.

This role emphasizes team leadership, preventive maintenance, budgeting collaboration, and clear communication. Arlington Properties offers competitive pay, bonuses, and a comprehensive benefits package to support your career growth.