Community Service Manager: Lead Maintenance & Ops

Arlington Properties, LLC; Chesapeake (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Rent discounts (where applicable)

Training & development

Job summary

Arlington Properties is seeking a hands-on Service Manager at one of our communities to lead a maintenance team and keep operations running smoothly. You’ll oversee HVAC, plumbing, carpentry, painting, and appliance repairs, ensuring service requests are completed within 24 hours and market-ready apartments are ready within 3–5 days.

In this role you’ll train staff, manage logs and inventory, coordinate with the Community Manager on budgeting and vendors, uphold safety and Fair Housing

Qualifications

• High school diploma or equivalent required.
• 3+ years of hands-on maintenance experience in HVAC, electrical, plumbing, carpentry, etc.
• Prior supervisory or team lead experience preferred.
• Excellent communication and organizational skills.
• Ability to prioritize, delegate, and respond to service needs efficiently.
• EPA or CFC certification required.
• Valid driver’s license, auto insurance, and clean driving record.
• Comfortable working in all weather conditions and able to lift up to 100 lbs.
• Available to work a flexible schedule, including weekends and on-call shifts.

Responsibilities

• Lead, train, and inspire the on-site maintenance team.
• Manage all aspects of apartment maintenance—from HVAC and plumbing to carpentry, painting, and appliance repair.
• Ensure service requests are completed within 24 hours (gold standard).
• Prepare market-ready apartments within 3–5 days.
• Keep detailed maintenance logs, manage inventory, and maintain equipment.
• Monitor preventative maintenance programs and property inspections.
• Coordinate with the Community Manager on budgeting, project planning, and vendor relations.
• Uphold safety protocols and ensure compliance with Fair Housing standards.
• Provide on-call emergency response (rotating schedule).

Skills

Team leadership

Maintenance supervision

HVAC knowledge

Plumbing skills

Electrical skills

Communication

Organization

Safety compliance

Customer service

Education

High school diploma or equivalent

Job description

Arlington Properties is seeking a hands-on Service Manager at one of our communities to lead a maintenance team and keep operations running smoothly. You’ll oversee HVAC, plumbing, carpentry, painting, and appliance repairs, ensuring service requests are completed within 24 hours and market-ready apartments are ready within 3–5 days.

In this role you’ll train staff, manage logs and inventory, coordinate with the Community Manager on budgeting and vendors, uphold safety and Fair Housing