Service Manager - Lead, Grow & Delight Customers

Foley Equipment; Olathe (KS); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

401(k) with matching

Full insurance benefits

Health insurance benefits starting day

Holiday, PTO, and Parental Leave

Job summary

Foley Industries in Kansas is seeking a Service Manager to run an efficient and profitable service department, supporting shop and field managers and maintaining strong customer relationships. You will lead a team, hire and coach staff, set goals, communicate with customers, and travel to locations for training or support.

The role offers competitive pay, comprehensive benefits, and a path for growth within Foley’s service network across construction equipment and parts solutions.

Qualifications

• Experience leading teams in a service environment.
• Strong customer service orientation and problem solving.
• Excellent communication and interpersonal skills.
• Ability to collaborate across functions and departments.

Responsibilities

• Forecast goals and drive achievement in the service department.
• Hire, coach, and monitor staff performance.
• Communicate and follow up with customers to ensure satisfaction.
• Collaborate across the organization to maintain efficient operations.
• Travel to training sites or customer locations as needed.

Skills

People management

Customer service

Communication

Job description

Foley Industries in Kansas is seeking a Service Manager to run an efficient and profitable service department, supporting shop and field managers and maintaining strong customer relationships. You will lead a team, hire and coach staff, set goals, communicate with customers, and travel to locations for training or support.

The role offers competitive pay, comprehensive benefits, and a path for growth within Foley’s service network across construction equipment and parts solutions.