Service Manager

Foley Equipment; Topeka (KS); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

401(k) with matching

Full insurance benefits

Health insurance from day one

Holiday, PTO, Parental Leave

Job summary

Foley Industries in Kansas is seeking a Service Manager to lead a busy service department, ensuring efficiency and profitability. You will support shop and field managers, build cross‑functional relationships, and maintain strong customer connections. Travel is required for training and at other locations.

The ideal candidate has prior people management in a service setting, excellent communication, and a customer‑focused mindset. Foley offers competitive pay, benefits, and growth opportunities.

Qualifications

• Experience managing employees in a service department.
• Excellent communication and customer service experience.
• Ability to collaborate across multiple departments.

Responsibilities

• Forecast goals and objectives for the service department and strive to meet them.
• Hire, counsel, motivate and monitor employee performance.
• Communicate and follow up with customers.
• Collaborate, manage and maintain effective working relationships across the organization.
• Travel is required for training and/or to assist at other locations.

Skills

People management

Customer service

Communication

Job description

Are you looking for a position where you can directly impact the success of an organization? The Service Manager is responsible for running an efficient and profitable service department. You will support shop and/or field service managers, collaborate within multiple departments and maintain good relationships with customers.

What You Will Do In This Role

• Forecast goals and objectives and strive to meet them
• Hire, counsel, motivate and monitor employee performance
• Communicate and follow up with customers
• Collaborate, manage and maintain effective working relationships across the organization
• Travel is required for training and/or to assist at other locations.

Our Ideal Candidate

• Previous management of people
• Excellent communication and customer service experience
• Worked within a service department

What Will Put You Ahead

• Experience managing employees in a service department

What We Can Offer You

• Competitive pay to recognize your valuable contribution
• 401(k) with matching
• Full insurance benefits
• Health insurance benefits starting day one of employment for full-time employees
• Holiday, PTO, and Parental Leave, promoting work-life balance and personal growth

Foley Industries – Foley Equipment, Foley Power Solutions, Foley Rental, and SITECH Central – proudly stands at the forefront of progress, serving customers in Kansas and Western Missouri for over nine decades. With a dedicated team of over 1,000 employees, we are committed to delivering exceptional service, top-quality parts and rentals, and unparalleled sales support across a comprehensive range of Caterpillar and allied construction equipment, power generation solutions, and cutting-edge SITECH construction technology. As we continue to empower our customers' success, we invite you to explore the endless opportunities that await you at Foley. To learn more about our company and join our team of industry leaders, please visit www.FoleyEq.com.Foley Industries, Inc. is an Equal Opportunity Employer (Race/Gender/Veteran/Disabled/Sexual Orientation/Gender Identity). To request a reasonable accommodation or assistance in completing the application, call 316-943-4211 or email [e-mail].

• At this time Foley does not participate in any Visa sponsorship programs.