Service Manager

Foley Equipment; Olathe (KS); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

401(k) with matching

Full insurance benefits

Health insurance benefits starting day

Holiday, PTO, and Parental Leave

Job summary

Foley Industries in Kansas is seeking a Service Manager to run an efficient and profitable service department, supporting shop and field managers and maintaining strong customer relationships. You will lead a team, hire and coach staff, set goals, communicate with customers, and travel to locations for training or support.

The role offers competitive pay, comprehensive benefits, and a path for growth within Foley’s service network across construction equipment and parts solutions.

Qualifications

• Experience leading teams in a service environment.
• Strong customer service orientation and problem solving.
• Excellent communication and interpersonal skills.
• Ability to collaborate across functions and departments.

Responsibilities

• Forecast goals and drive achievement in the service department.
• Hire, coach, and monitor staff performance.
• Communicate and follow up with customers to ensure satisfaction.
• Collaborate across the organization to maintain efficient operations.
• Travel to training sites or customer locations as needed.

Skills

People management

Customer service

Communication

Job description

Are you looking for a position where you can directly impact the success of an organization?The Service Manager is responsible for running an efficient and profitable service department.You will support shop and/or field service managers, collaborate within multiple departments and maintain good relationships with customers.

What You Will Do in This Role:

• Forecast goals and objectives and strive to meet them
• Hire, counsel, motivate and monitor employee performance
• Communicate and follow up with customers
• Collaborate, manage and maintain effective working relationships across the organization
• Travel is required for training and/or to assist at other locations.

Our Ideal Candidate:

• Previous management of people
• Excellent communication and customer service experience
• Worked within a service department

What Will Put You Ahead:

• Experience managing employees in a service department

What We Can Offer You:

• Competitive pay to recognize your valuable contribution
• 401(k) with matching
• Full insurance benefits
• Health insurance benefits starting day one of employment for full-time employees
• Holiday, PTO, and Parental Leave, promoting work-life balance and personal growth

Foley Industries - Foley Equipment, Foley Power Solutions, Foley Rental, and SITECH Central - proudly stands at the forefront of progress, serving customers in Kansas and Western Missouri for over nine decades. With a dedicated team of over 1,000 employees, we are committed to delivering exceptional service, top-quality parts and rentals, and unparalleled sales support across a comprehensive range of Caterpillar and allied construction equipment, power generation solutions, and cutting-edge SITECH construction technology. As we continue to empower our customers' success, we invite you to explore the endless opportunities that await you at Foley.

Foley Industries, Inc. is an Equal Opportunity Employer (Race/Gender/Veteran/Disabled/Sexual Orientation/Gender Identity). To request a reasonable accommodation or assistance in completing the application, call 316-943-4211 or email [e-mail].

*At this time Foley does not participate in any Visa sponsorship programs.