Service Manager - Lead Auto Shop Growth & Training

Tire Discounters, Inc.; Virginia; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Tire Discounters, Inc. is seeking a Service Manager for our Virginia store to lead a team of technicians, ensure smooth shop operations, and deliver exceptional customer service.

The role focuses on coaching staff, improving workflow, and maintaining safety standards in a busy automotive service environment. You will coordinate with the General Manager, manage performance, and uphold our commitment to a WOW experience for customers and team members, while ensuring quality repairs and timely

Qualifications

• Experience in automotive service/repair; certifications preferred.
• Management experience with strong leadership skills.
• Excellent communication and multitasking abilities.
• Strong work ethic and goal-oriented mindset.
• Authorized to work in the USA (18+).

Responsibilities

• Coach, mentor, and train shop employees, manage performance, and assist the GM with hiring.
• Oversee shop operations, bay management, and workflow.
• Liaise between shop, counter staff, and customers with clear communication.
• Ensure inspection and diagnostic procedures are followed with timely recommendations.
• Promote safety while delivering high-quality service and customer satisfaction.

Skills

Leadership

Communication

Multitasking

Customer service

Physical stamina

Valid driver’s license

Authorized to work in USA

Job description

Tire Discounters, Inc. is seeking a Service Manager for our Virginia store to lead a team of technicians, ensure smooth shop operations, and deliver exceptional customer service.

The role focuses on coaching staff, improving workflow, and maintaining safety standards in a busy automotive service environment. You will coordinate with the General Manager, manage performance, and uphold our commitment to a WOW experience for customers and team members, while ensuring quality repairs and timely