Service Manager: Automotive Leader & Growth Coach

Tire Discounters; Troy (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Growth opportunities

Company training

Benefits package

Job summary

Tire Discounters is seeking a Service Manager to lead and develop a team of Service and Tire Technicians at one of our stores. You will oversee daily shop operations, ensure top quality service, and deliver a WOW experience to customers while prioritizing safety and efficiency.

Strong leadership and communication are essential. Responsibilities include coaching staff, managing workflow, coordinating with counter staff, and upholding inspection and diagnostic procedures.

Qualifications

• Management experience with strong leadership skills.
• Excellent communication and multitasking abilities.
• Ability to work Saturdays and stand for long periods.

Responsibilities

• Lead and train shop employees, manage performance, and assist the General Manager with hiring.
• Oversee shop operations, bay management, and workflow at the location.
• Serve as liaison between shop, counter staff, and customers to ensure clear communication.
• Ensure inspection and diagnostic procedures are followed and provide timely recommendations.
• Promote safety while maintaining quality and service standards to deliver outstanding customer service.

Skills

Leadership

Communication

Multitasking

Management experience

Valid driver’s license

Job description

Tire Discounters is seeking a Service Manager to lead and develop a team of Service and Tire Technicians at one of our stores. You will oversee daily shop operations, ensure top quality service, and deliver a WOW experience to customers while prioritizing safety and efficiency.

Strong leadership and communication are essential. Responsibilities include coaching staff, managing workflow, coordinating with counter staff, and upholding inspection and diagnostic procedures.