Service Manager: Lead Auto Tech Team & Growth Path

Tire Discounters, Inc.; Roanoke (VA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Growth Opportunities

Skill Development

Competitive Pay & Benefits

Supportive Team

Job summary

Tire Discounters, Inc. seeks a Service Manager to lead a team of Service and Tire Technicians, delivering high-quality automotive service and customer satisfaction at the store level. The role emphasizes safety, teamwork, and clear communication with sales staff and customers.

Responsibilities include coaching technicians, managing workflow, and supporting hiring while upholding company values and a WOW customer experience. Competitive pay and benefits are provided.

Qualifications

• Experience in automotive service/repair or management.
• Strong leadership and team-building abilities.
• Excellent communication and customer-service skills.
• Ability to work Saturdays and stand for long periods.
• Authorized to work in the USA (18+).

Responsibilities

• Lead and coach technicians, manage performance, and assist with hiring.
• Oversee service bay workflow and communicate wait times to sales staff.
• Ensure clear communication between shop and customers.
• Promote safety and meet quality and service standards.
• Drive customer satisfaction and teamwork.

Skills

Leadership

Customer service

Communication

Multitasking

Safety awareness

Job description

Tire Discounters, Inc. seeks a Service Manager to lead a team of Service and Tire Technicians, delivering high-quality automotive service and customer satisfaction at the store level. The role emphasizes safety, teamwork, and clear communication with sales staff and customers.

Responsibilities include coaching technicians, managing workflow, and supporting hiring while upholding company values and a WOW customer experience. Competitive pay and benefits are provided.