Service Manager: Inspire a World-Class Auto Service Team

Del Grande Dealer Group; San Jose (CA); On-site; USD 84,000 - 240,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with company match

Employee Assistance Program

Job summary

Del Grande Dealer Group in Northern California seeks a Service Manager to lead the service department, ensuring world-class customer service and OEM compliance. You will mentor staff, drive strategies to meet objectives, and maintain a strong CSI while building relationships across teams.

Applicants should have 5+ years of service management experience, a clean driving record, and a high school diploma or higher.

Qualifications

• A minimum of 5 years of experience as a Service Manager.
• Strong focus on providing excellent customer service.
• High school diploma or higher education; DMV check required.

Responsibilities

• Guide, lead and mentor the service organization to maximize potential.
• Implement strategies to meet department objectives.
• Ensure a great guest experience and maintain CSI ratings.
• Hire and supervise service department personnel and monitor performance.
• Develop goals and an operating budget and a marketing plan.

Skills

Customer service

Team leadership

Driver's license

Education

High school diploma

Job description

Del Grande Dealer Group in Northern California seeks a Service Manager to lead the service department, ensuring world-class customer service and OEM compliance. You will mentor staff, drive strategies to meet objectives, and maintain a strong CSI while building relationships across teams.

Applicants should have 5+ years of service management experience, a clean driving record, and a high school diploma or higher.