Service Manager: Lead a High-Performance Auto Team

Del Grande Dealer Group; Modesto, Northern (CA, KY); Hybrid; USD 84,000 - 240,000; Full time

Benefits offered by this job

Values-driven culture

Career development

Medical, Dental, Vision

401k with company match

Employee Assistance Program

Vehicle Purchase Program

Job summary

Audi Modesto, a proud member of the DGDG family, is seeking a Service Manager to lead our automotive service team and deliver world-class customer service. You will drive department performance, mentor staff, and ensure OEM standards while maintaining a high CSI and guest satisfaction.

Join a values-driven culture backed by industry-leading training and opportunities for professional growth within the Del Grande Dealer Group network.

Qualifications

• Minimum of 5 years of experience as a Service Manager.
• Strong focus on providing excellent customer service.
• High school diploma or higher education.
• Clean driving record and valid driver's license.
• DMV check required.

Responsibilities

• Guide and mentor the service organization to maximize potential.
• Implement strategies to meet department objectives.
• Ensure a great guest experience.
• Develop relationships across the team.
• Maintain a service follow-up system to drive repeat business.
• Hire and supervise service staff and monitor performance.
• Set department goals, budget, and marketing plans.
• Maintain a high CSI by addressing complaints promptly.

Skills

Service management

Customer service

Leadership

Team collaboration

Problem solving

Education

High school diploma or higher

Job description

Audi Modesto, a proud member of the DGDG family, is seeking a Service Manager to lead our automotive service team and deliver world-class customer service. You will drive department performance, mentor staff, and ensure OEM standards while maintaining a high CSI and guest satisfaction.

Join a values-driven culture backed by industry-leading training and opportunities for professional growth within the Del Grande Dealer Group network.