Service Manager III

Morgan Properties; Nashville (TN); On-site; USD 80,231,000 - 89,048,000; Full time

Benefits offered by this job

Sign-on bonus

Rent discount

Shared renewal commissions

Education reimbursement

On-call pay: $15/day

Referral program

Job summary

Morgan Properties seeks a Service Manager for its Nashville-area communities. The role leads maintenance teams, ensuring physical properties meet company standards and legal requirements.

You will hire/train staff, set on-call schedules, and partner with office staff to deliver exceptional resident service. Requirements include a valid driver’s license, a 30-minute commute, HVAC/EPA/CFC certification preferred, and 5+ years of related experience or an equivalent education path.

Qualifications

• Demonstrated maintenance leadership experience in a multi-unit property environment.
• Ability to diagnose and resolve issues in HVAC, electrical, plumbing, and related systems.
• Strong team development and scheduling capabilities.

Responsibilities

• Interview, hire and train new team members.
• Develop and lead a team of Maintenance Technicians.
• Mentor and guide technicians to expand knowledge and skills.
• Provide expert troubleshooting for HVAC, electrical, plumbing, pool, carpentry, drywall, exterior structure, and appliance repair.
• Establish a 24-hour on-call schedule and be available for emergencies.
• Collaborate with office staff to address resident maintenance needs.
• Manage inventory of maintenance materials.
• Create preventive maintenance, make-ready, and work-order schedules.
• Regularly inspect community buildings and vacant units.
• Plan, assign and direct maintenance work.

Skills

Maintenance leadership

Team mentoring

Troubleshooting (HVAC/electrical/plumb

Education

HVAC/EPA/CFC Certification

Job description

Lead the Standard. Elevate the Experience. Join Us as Our Next Service Manager!

$1500 SIGN‑ON BONUS

What You Will Be Doing

We are seeking a Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this community meet both the company standards and applicable laws. As the Maintenance Supervisor, you will:

• Interview, hire and train new team members.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
• Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies;
• Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
• Manage and organize inventory of all maintenance materials.
• Establish a preventive maintenance schedule, make ready schedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.
• Planning, assigning and directing work of maintenance team.

What We'll Expect From You

• Active and valid driver’s license and a personal vehicle.
• Live within a 30-minute commute of the properties.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 5+ years of related experience, or equivalent education and experience.

Benefits Of Employment

• $1500 Bonus Sign on
• Pay Range: $28.00-$31.00/Hr.
• Up to 100% Rent Discount
• Property Staff Shared Renewal Commissions – paid monthly
• $300 Morgan Essentials – paid quarterly
• On-call Appreciation, $15/day for holding the on-call phone
• Employee referral payment program (up to $750)
• Education/Tuition Reimbursement Program
• Medical, Dental, and Vision benefits
• Life/AD&D Insurance
• Long- and short-term disability
• Retirement Plan - 401(k) Plan with company match
• Generous paid time off, including 10 holidays per year and sick leave
• Employee Assistance Program
• Additional employee discounts available!

AC# 4445

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country.

Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.