Service Manager II

Morgan Properties; West Palm Beach (FL); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Rent discount

401(k) plan with company match

Medical, Dental, and Vision benefits

Life/AD&D Insurance

Paid holidays & sick leave

Tuition reimbursement

On-call pay $15/day

Job summary

Morgan Properties is seeking a Service Manager to ensure the physical upkeep of our West Palm Beach community meets company standards and laws. You will lead a maintenance team, train staff, and handle on-call emergencies, delivering outstanding resident service.

Ideal candidates have 5+ years of related experience, HVAC/EPA/CFC knowledge, and a valid driver’s license. The role offers full-time employment with competitive pay and benefits in Florida.

Qualifications

• Experience leading maintenance teams in property management.
• Proven ability to interview, hire and train staff.
• Strong troubleshooting across HVAC, electrical, plumbing and related trades.

Responsibilities

• Interview, hire and train new team members.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase knowledge and skills.
• Provide expert knowledge in HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structure and appliance repair.
• Establish and manage a 24-hour on-call schedule and respond to on-site emergencies.
• Partner with office staff to deliver exceptional service and follow-up with residents.
• Manage inventory of maintenance materials.
• Establish preventive, make-ready and work-order schedules.
• Regularly inspect community buildings and vacant units.
• Plan, assign and direct maintenance work.

Skills

Team leadership

Hiring & training

Maintenance supervision

Troubleshooting HVAC

Electrical & plumbing know-how

Education

One-year certificate

Job description

Lead the Standard. Elevate the Experience. Join Us as Our Next Service Manager!

What you will be doing:

We are seeking a Service Manager with a \"Whatever It Takes\" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this community meet both the company standards and applicable laws. As the Maintenance Supervisor, you will:

• Interview, hire and train new team members.


• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.


• Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.


• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.


• Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies;


• Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.


• Manage and organize inventory of all maintenance materials.


• Establish a preventive maintenance schedule, make ready schedule and general work order schedule for team.


• Regularly inspect community buildings, including vacant units.


• Planning, assigning and directing work of maintenance team.

What we’ll expect from you:

• Active and valid driver’s license and a personal vehicle.


• Live within a 30-minute commute of the properties.


• HVAC/EPA/CFC Certification preferred.


• One-year certificate, 5+ years of related experience, or equivalent education and experience.

Benefits of Employment:

• Pay Range: $75,000-$80,000 / yr.


• Up to 100% Rent Discount


• Property Staff Shared Renewal Commissions – paid monthly


• $300 Morgan Essentials – paid quarterly


• On-call Appreciation, $15/day for holding the on-call phone


• Employee referral payment program (up to $750)


• Education/Tuition Reimbursement Program


• Medical, Dental, and Vision benefits


• Life/AD&D Insurance


• Long- and short-term disability


• Retirement Plan - 401(k) Plan with company match


• Generous paid time off, including 10 holidays per year and sick leave


• Employee Assistance Program


• Additional employee discounts available!

#AC6298