Service Manager | Growth & Quality Leadership

Defense Mechanics Inc; Denton (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and prescription insurance

401(k) and profit sharing with employer match

Paid time off program

Job summary

Defense Mechanics Inc is looking for a Service Manager to lead the Service Department operations in Denton, Texas. The successful candidate will be responsible for planning, directing, and controlling all activities of the Service Department while ensuring the highest quality of service and customer satisfaction.

With a focus on setting departmental objectives and standards, you will have the opportunity to work closely with sales and other departments to achieve growth and profitability within the branch.

The role requires strong leadership skills and a commitment to excellence. A competitive salary and comprehensive benefits package are offered.

Qualifications

• CDL preferred.
• Minimum four years of experience in a related field.
• Excellent leadership and communication skills.
• Previous supervisory experience.

Responsibilities

• Plan and control the activities of the Service Department.
• Formulate major objectives and procedures for the department.
• Maintain quality standards in customer service.
• Coordinate processing of warranty claims.

Skills

Leadership

Communication

Problem-solving

Customer service

Job description

Defense Mechanics Inc is looking for a Service Manager to lead the Service Department operations in Denton, Texas. The successful candidate will be responsible for planning, directing, and controlling all activities of the Service Department while ensuring the highest quality of service and customer satisfaction.

With a focus on setting departmental objectives and standards, you will have the opportunity to work closely with sales and other departments to achieve growth and profitability within the branch.

The role requires strong leadership skills and a commitment to excellence. A competitive salary and comprehensive benefits package are offered.