Service Manager — Growth, Profitability & Experience

Greenway Equipment; Marked Tree (AR); On-site; USD 60,000 - 90,000; Full time

Job summary

Greenway Equipment in Marked Tree, Arkansas is seeking a Service Department Manager to lead and optimize service operations. You will drive revenue, manage expenses, and coach the team to meet company goals while ensuring exceptional customer satisfaction during repairs, maintenance, and warranty processes.

The role requires hands-on leadership, strong problem-solving skills, and experience with diagnostic tools and Service ADVISOR.

Qualifications

• 3+ years of experience in a service department.
• Experience operating vehicles, tools, and equipment for diagnostics.
• Experience with basic computer functions; Service ADVISOR or similar tools preferred.

Responsibilities

• Manage service department processes to ensure customer satisfaction.
• Drive revenue, control expenses, and meet budget for the service department.
• Create annual service department goals and budget aligned with company objectives.
• Coordinate logistics for units from suppliers to customers; ensure timely delivery.

Skills

Service dept experience

Leadership

Problem solving

Mechanical knowledge

Diagnostic tools

Service ADVISOR knowledge

Financial reporting

Tools

Service ADVISOR

Job description

Greenway Equipment in Marked Tree, Arkansas is seeking a Service Department Manager to lead and optimize service operations. You will drive revenue, manage expenses, and coach the team to meet company goals while ensuring exceptional customer satisfaction during repairs, maintenance, and warranty processes.

The role requires hands-on leadership, strong problem-solving skills, and experience with diagnostic tools and Service ADVISOR.