Service Manager, Generator Systems & Field Ops

Generac Power Systems Inc.; Zeeland (MI); Presencial; USD 80 000 - 120 000; Tempo integral

Resumo da oferta

Wolverine Power Systems in Michigan seeks a Service Manager to lead the Energy Systems service department, mentoring Field Supervisors and coordinating technician training. You will drive revenue growth, KPI tracking, and EH&S compliance while serving as the technical liaison for contractors, Generac owners, and internal teams.

The role requires strong diesel/generator knowledge, leadership, and a customer-focused mindset to ensure timely, quality service and adherence to safety standards in a

Qualificações

• Bachelor's degree in a management- or business-related discipline or equivalent years of experience.
• Valid Driver License.
• 3-5 years overseeing operations in related service/retail environments.

Responsabilidades

• Directly manage Field Supervisors and oversee technician certification and training programs.
• Review revenue, invoicing, KPI–s, and EH&S requirements on a weekly basis.
• Lead performance management, timecards, and scheduling to meet customer demand and budget.

Conhecimentos

Leadership

Customer service

Project management

Diesel generator knowledge

Electrical troubleshooting

MS Office

Communication

Formação académica

Bachelor's Degree in Management or Business

Ferramentas

FieldServio

Microsoft Office Suite

Descrição da oferta de emprego

Wolverine Power Systems in Michigan seeks a Service Manager to lead the Energy Systems service department, mentoring Field Supervisors and coordinating technician training. You will drive revenue growth, KPI tracking, and EH&S compliance while serving as the technical liaison for contractors, Generac owners, and internal teams.

The role requires strong diesel/generator knowledge, leadership, and a customer-focused mindset to ensure timely, quality service and adherence to safety standards in a