Service Manager, Equipment Rentals & Team Leadership

Sunbelt Rentals, Inc.; Newnan (GA); On-site; USD 65,000 - 77,000; Full time

Benefits offered by this job

Health/Dental/Vision insurance

401(k) Match

Volunteer time off

Disability insurance

Life & Travel insurance

Tuition Reimbursement

EAP

Job summary

Sunbelt Rentals, Inc. is seeking a Service Manager to lead the servicing of company and customer equipment in a timely and effective manner.

You will develop a career track, leverage your current skills, and work with an incredible team of people while maintaining high safety and quality standards across maintenance operations.

This role includes scheduling, parts management, warranty handling, and comprehensive reporting to drive fleet readiness and service performance.

Qualifications

• Valid driver’s license.
• Extensive experience in the repair and maintenance of self-propelled platforms and lifts.
• Knowledge of work planning and scheduling and other supervisory activities.
• Strong understanding of equipment capabilities and safety requirements.
• Planning and management experience.
• Computer literacy.
• Reporting experience
• Inventory management experience.

Responsibilities

• Manages the repair and maintenance of company owned and customer equipment.
• Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
• Orders parts in order to maintain adequate supplies.
• Provides training and assistance to staff mechanics.
• Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
• Evaluates all equipment after repairs, maintenance or safety checks.
• Documents equipment status before and after rental.
• Handles customer complaints regarding equipment condition or operation.
• Promote safety awareness.
• Perform quality control checks.
• Update, maintain and keep organized equipment service records.
• Create, update, close and bill work orders.
• File warranty claims in a timely fashion.
• Commission New Equipment.
• Order parts, return parts, and perform parts inventory.
• Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge).
• Reporting to include: - Equipment due for service - Fleet status Reporting - Equipment Service Record Reporting - Open work order report - Warranty claim summary report - Inventory management - Parts & merchandise detail reporting - Financial and historical trending - Service department financial summary - Shop foreman performance tool - Work order chargeback - Halt report - Open PO report - Tech paid hours vs. worked hour report.
• Perform other duties assigned as assigned by the manager.

Skills

Driver's license

Equipment maintenance

Work planning

Safety compliance

Planning & management

Computer literacy

Reporting

Inventory management

Job description

Sunbelt Rentals, Inc. is seeking a Service Manager to lead the servicing of company and customer equipment in a timely and effective manner.

You will develop a career track, leverage your current skills, and work with an incredible team of people while maintaining high safety and quality standards across maintenance operations.

This role includes scheduling, parts management, warranty handling, and comprehensive reporting to drive fleet readiness and service performance.