Service Manager – Electrical Systems (Employee-Owned)

BBEC, LLC; USA; Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

BBEC, LLC is seeking a Service Manager to lead the Service Department, oversee daily operations, and drive profitability. The role focuses on leadership of technicians, budgeting, scheduling, and maintaining high safety and quality standards across all service activities.

You will liaise with customers, vendors, field personnel, and internal departments to optimize workforce utilization and ensure exceptional service delivery in a fast-paced environment.

Qualifikationen

• Leadership, organizational and communication skills.
• Experience leading service departments in electrical contracting.
• Ability to read drawings, write reports, and communicate with customers.

Aufgaben

• Build and manage the annual Service Department budget.
• Ensure timely and accurate billing and minimize write-ups/write-downs.
• Recruit, hire, onboard, and train Service Technicians.
• Perform evaluations, coaching and corrective actions.
• Identify opportunities for growth and upselling in service.
• Coordinate service work and communicate with customers.

Kenntnisse

Leadership

Customer service

Organization

Documentation

Communication

Relationship skills

Read drawings/specs

Microsoft 365

Teamwork

Prioritization

Safety

Ausbildung

High School Diploma or GED

Tools

Microsoft 365

Jobbeschreibung

BBEC, LLC is seeking a Service Manager to lead the Service Department, oversee daily operations, and drive profitability. The role focuses on leadership of technicians, budgeting, scheduling, and maintaining high safety and quality standards across all service activities.

You will liaise with customers, vendors, field personnel, and internal departments to optimize workforce utilization and ensure exceptional service delivery in a fast-paced environment.