Service Manager: Auto Repair & Operations Lead

MobilityWorks; Grimes (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation packages

Medical, dental, and vision insurance

Flexible spending accounts

Paid time off and holidays

Tuition reimbursement program

Employee assistance program

Life and disability insurance

Job summary

A leading provider of mobility solutions in Grimes, Iowa, is seeking a Service Manager to oversee daily operations. The role involves managing schedules, coordinating with sales, and ensuring compliance with standards. The ideal candidate should have a high school diploma, 2-3 years of experience in automotive management, and exceptional customer service skills. The company offers full-time employment, regular hours, and a range of benefits, ensuring a balanced work environment.

Qualifications

• 2-3 years of experience in automotive repair management required.
• Proficiency in electrical and/or automotive wiring is essential.
• Exceptional customer service skills needed.

Responsibilities

• Review daily schedule in SalesForce.
• Schedule production, service, and maintenance tasks.
• Coordinate production jobs with sales team.
• Review all files before installations.
• Document serial numbers and warranty cards.
• Manage customer write-ups and interactions.
• Monitor stock units and post labor times.
• Ensure OSHA compliance and participate in audits.
• Conduct monthly service meetings.

Skills

Customer service skills

Automotive repair management

Electrical and/or automotive wiring

Education

High school diploma or GED

Job description

A leading provider of mobility solutions in Grimes, Iowa, is seeking a Service Manager to oversee daily operations. The role involves managing schedules, coordinating with sales, and ensuring compliance with standards. The ideal candidate should have a high school diploma, 2-3 years of experience in automotive management, and exceptional customer service skills. The company offers full-time employment, regular hours, and a range of benefits, ensuring a balanced work environment.