Service Manager: Auto Repair & Mobility (Weekdays 8–5)

Mobility Works; Plainfield (IL); In loco; USD 72.000 - 88.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

8 paid holidays

Personal time off

Tuition reimbursement

Employee assistance program

Life and disability insurance

Descrizione del lavoro

MobilityWorks is seeking a Service Manager in Plainfield, IL to lead scheduling for production, service, and maintenance. You will review installations, manage warranty documentation, and coordinate with sales on deliveries and demos while ensuring accurate labor tracking.

Ideal candidates have 2–3 years in automotive repair management, a high school diploma or GED, and strong customer service with wiring proficiency. Benefit-rich role with regular hours and a focus on work-life balance.

Competenze

• High school diploma or GED.
• 2–3 years of experience in automotive repair management.
• Proficiency in electrical and/or automotive wiring.
• Exceptional customer service skills.

Mansioni

• Daily review of the schedule in SalesForce.
• Scheduling all production, service, and maintenance tasks.
• Coordinating incoming production jobs with the sales team and notifying them about scheduling, delivery, and installation demos.
• Thoroughly reviewing all files before commencing installations, including approving hours, applications, fitting times, alignment requirements, and parts concerns.
• Documenting serial numbers in the files and completing any necessary warranty cards during the production process.
• Managing all aspects of customer write-ups and interactions, including pre-printing orders using the service scheduler.
• Monitoring stock units and daily posting of labor times in DSI for ongoing jobs.
• Ensuring compliance with OSHA requirements and participating in audits.
• Scheduling and conducting monthly service meetings involving all technicians and the general manager.

Conoscenze

Automotive repair management

Electrical wiring

Customer service

Formazione

High school diploma or GED

Descrizione del lavoro

MobilityWorks is seeking a Service Manager in Plainfield, IL to lead scheduling for production, service, and maintenance. You will review installations, manage warranty documentation, and coordinate with sales on deliveries and demos while ensuring accurate labor tracking.

Ideal candidates have 2–3 years in automotive repair management, a high school diploma or GED, and strong customer service with wiring proficiency. Benefit-rich role with regular hours and a focus on work-life balance.