Service Manager-Additional Est. 15k-25k Commission and Bonuses

MobilityWorks; Plainfield (IL); Ibrido; USD 72.000 - 88.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

Flexible spending accounts

8 paid holidays

Personal time off

Tuition reimbursement

Life and disability insurance

Descrizione del lavoro

MobilityWorks is seeking a Service Manager in Plainfield, IL to lead the scheduling, production, and maintenance workflows with the sales team. You will ensure accurate documentation, warranty processing, and OSHA compliance while upholding a high standard of customer service.

The position emphasizes a healthy work-life balance and regular business hours. Ideal candidates have 2-3 years in automotive repair management and a solid grounding in electrical or automotive wiring, plus a high school

Competenze

• High school diploma or GED required.
• 2-3 years of automotive repair management experience.
• Proficiency in electrical and/or automotive wiring.
• Strong customer service skills and communication.

Mansioni

• Review the daily schedule in SalesForce and plan tasks.
• Schedule all production, service, and maintenance work.
• Coordinate with sales on job timing, delivery, and demos.
• Review installation readiness, including hours, parts, and specs.
• Document serial numbers and complete warranty cards.
• Manage customer write-ups and track labor times.
• Ensure OSHA compliance and participate in audits.
• Lead monthly service meetings with technicians and GM.

Conoscenze

Automotive repair management

Customer service

Scheduling

SalesForce knowledge

Formazione

High school diploma or GED

Strumenti

SalesForce

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Manager-Additional Est. 15k-25k Commission and Bonuses

Plainfield, IL, US

Salary Range: $80,000.00 To $80,000.00 Annually

MobilityWorks is dedicated to serving individuals with disabilities by offering wheelchair-accessible minivans, full-size vans with lifts, and commercial fleet vehicles. Our mission is to empower wheelchair users with the mobility, independence, and personal freedom they seek. Continue reading to discover how you can become a part of the team leading this important mission!

MobilityWorks is currently in search of a Service Manager. We prioritize a healthy work-life balance with regular business hours, allowing you to spend more quality time with your family or engage in your favorite activities. At MobilityWorks, we firmly believe that each team member is a valuable asset, and we highly appreciate the skills, dedication, and contributions of every member of our team. We are deeply committed to our mission and are unwavering in our dedication to uphold our core values.

Here’s what you will be responsible for achieving:

• Daily review of the schedule in SalesForce.
• Scheduling all production, service, and maintenance tasks.
• Coordinating incoming production jobs with the sales team and notifying them about scheduling, delivery, and installation demos.
• Thoroughly reviewing all files before commencing installations, including approving hours, applications, fitting times, alignment requirements, and parts concerns.
• Documenting serial numbers in the files and completing any necessary warranty cards during the production process.
• Managing all aspects of customer write-ups and interactions, including pre-printing orders using the service scheduler.
• Monitoring stock units and daily posting of labor times in DSI for ongoing jobs.
• Ensuring compliance with OSHA requirements and participating in audits.
• Scheduling and conducting monthly service meetings involving all technicians and the general manager.

What you should bring to the table:

• A high school diploma or GED.
• 2-3 years of experience in automotive repair management.
• Proficiency in electrical and/or automotive wiring.
• Exceptional customer service skills and prior experience in this area.

What We provide you:

• Competitive compensation packages.
• Medical, dental, and vision insurance plans.
• Flexible spending accounts.
• 8 paid holidays, personal time off, and social responsibility time.
• Employer-paid benefits, including a tuition reimbursement program, employee assistance program, life and disability insurance.
• An immensely fulfilling experience in a collaborative team environment.

We strongly encourage military veterans to apply, and we celebrate diversity!

Join an organization that invests in YOU and shares your commitment to making a positive impact.