Service Manager

Generac; Town of Rush (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401k plan with a match

Paid holidays

Job summary

Generac in the Town of Rush, NY is seeking a Service Manager responsible for coordinating field service activities, managing projects and teams, and ensuring operational efficiencies.

The ideal candidate will have 3+ years of project management experience in the electrical or construction space, with strong leadership skills to effectively manage and direct field teams. Benefits include health insurance, a 401k plan with a match, and paid holidays.

Qualifications

• 3+ years of project management experience in the electrical or construction space.
• Proven capacity to lead field electricians and technicians.
• Solid understanding of building codes and safety practices.

Responsibilities

• Coordinate and oversee field service activities.
• Manage projects along with field technician team.
• Track inventory and ensure materials are on trucks.

Skills

Project management experience in electrical/construction

Supervisory experience

Task management

Leadership of field electricians

Knowledge of building codes and safety practices

Problem-solving skills

Proficiency in computer systems

Job description

Service Manager

The Service Manager is responsible for planning, organizing, and directing all actions to ensure installations, services, and maintenance are completed per project timeline. Ensuring operational efficiencies to field tech teams. Directly managing electricians, installers, and other various field employees. Having direct field experience is critical to the success in this role and the overall impact to the organization.

What You’ll Do

• Coordinate and oversee field service activities including installs, service calls and customer concerns in a timely manner
• Manage projects along with field technician team ensuring seamless projects/installations
• Track inventory and ensure materials are on trucks to complete all jobs
• Manage and schedule service and maintenance calls
• Monitors units
• Coordinate and oversee field service activities
• Prep and plan that jobs are successful and run on time and under budget
• Dispatch field workers on installs, repairs and maintenance
• Review job reports and coordinate any follow up required
• Follow warranty claims from submission to approval
• Quote required follow up work
• Assist in permitting when required and coordinate inspections

What You’ll Bring

• 3+ years of project management experience in the electrical or construction space
• Supervisory experience
• Ability to effectively manage multiple tasks
• Proven capacity to lead field electricians and technicians
• Strong project management skills including ability to plan and organize labor daily
• Solid understanding of building codes and construction/electrical/gas safety practices
• Strong problem solving skills with the ability to identify and address potential issues or challenges in a timely an effective manner
• Proficient computer systems

Benefits

Health insurance, 401k plan with a match, paid holidays

This job is with an independent Generac dealer and not for employment with Generac Power Systems, Inc.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.