Service Manager

Redline Powersports Group; Sumter (SC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay Plan

Vacation and Holiday Pay

401(k) with matching

Health and Dental Insurance

Paid Time Off

Job summary

Redline Powersports Group in Sumter, SC is seeking a dedicated Service Manager to oversee the service department. The ideal candidate will possess strong management skills, be organized, and focused on customer satisfaction. This position requires effective team leadership and motivation to ensure top-notch service.

The role provides a great opportunity for career advancement and offers excellent benefits, including health insurance, vacation pay, and a competitive pay plan. Join a supportive work atmosphere at our prestigious dealership!

Qualifications

• At least 2 years’ management experience preferred.
• Ability to use good judgment in challenging situations.
• Professional demeanor when interacting with customers.
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Hiring, training, motivating, and mentoring the Service Team.
• Conduct ongoing training for Service Advisors to drive profitability.
• Implement and support processes that improve Technician efficiency.
• Monitor and improve customer satisfaction.
• Quality check completed jobs.

Skills

Management Experience

Interpersonal Skills

Technical Assistance

Customer Focus

Problem Solving

Job description

Redline Powersports is an authorized Polaris, Can Am, SeaDoo, Spyder, Ryker, Suzuki, Yamaha, and more dealership serving the Sumter South Carolina. We are proud to carry an unparalleled selection of new and pre‑owned ATVs, motorcycles, PWCs, and UTVs that will excite all enthusiasts.

We are seeking a Service Manager for our Sumter SC dealership! The ideal candidate must be organized, a team‑builder, customer‑focused, and highly motivated. Don’t miss out on this great career opportunity – apply online today!

Responsibilities

• Hiring, Training, Motivating, and Mentoring the Service Team
• Conduct ongoing training for Service Advisors to drive profitability
• Implement and support processes that improve Technician efficiency
• Review and follow up on department KPI's to achieve forecast goals
• Understanding and ensuring compliance with manufacturer warranty and policy procedures
• Establishing and maintaining good relationships with our customers, encouraging repeat and referral businesses
• Provide technical assistance to employees as needed
• Quality check completed jobs
• Monitor and improve customer satisfaction

Qualifications / Requirements

• At least 2 years’ management experience preferred
• The ability to identify causes of operating errors and the knowledge to create and implement corrective actions
• An aptitude for interviewing, hiring, and developing employees including conducting performance appraisals
• The ability to use good judgment in challenging situations
• A professional demeanor when interacting with customers
• Must be authorized to work in the US without sponsorship and be a current resident

Benefits

• Competitive Pay Plan
• Excellent Retail Hours / Closed Sunday & Monday
• Great work atmosphere
• Vacation, holiday pay, and company matched 401K
• Available Health and Dental Insurance
• Great support staff
• Career advancement opportunities
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Job Information

Job Type: Full-time

Work Days: Tuesday-Saturday

Weekend availability

Ability to commute/relocate: Sumter, SC reliably commute or planning to relocate before starting work (Required)

License/Certification: Driver's License (required)

Work Location: In person

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.