Service Manager

Vadenchevroletpooler; Sumter (SC); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

PTO

Medical, Dental, and Vision Insurance

401(k) Investment Plan

Employee Discounts

5-Day Work Week - Closed Sundays

Training

Job summary

Freedom Honda in Sumter is seeking an experienced Service Manager to lead our high‑volume service department. You’ll oversee daily operations, drive CSI performance, manage financials, and develop a strong, customer‑focused team.

This role offers opportunity to impact operations while working in a supportive environment. You’ll recruit, train, and retain top service talent, manage budgets, and collaborate with departments to ensure a seamless customer experience.

Qualifications

• 5+ years in a service management role within the automotive industry
• Strong leadership and team-building skills
• Excellent communication and interpersonal abilities
• Knowledge of service department operations and financial management
• Honda experience preferred
• ASE certification preferred

Responsibilities

• Oversee the service department, ensuring efficient operations and high-quality service.
• Lead, mentor, and develop a team of service advisors and technicians.
• Recruit, train, and retain top service talent.
• Manage service budgets and financial performance, driving profitability.
• Implement processes to enhance customer satisfaction and streamline service operations.
• Collaborate with other departments to ensure a seamless customer experience.

Skills

Leadership

Team-building

Communication

Financial management

Service department operations

Education

ASE certification or equivalent

Job description

Join Our Family! (https://careers.firstchoicehiring.com/freedom-honda) Experience is Required

Excellent People, Income and Benefits! Closed on Sundays!

Job Intro

Are you a driven leader with a passion for delivering exceptional service? Freedom Honda in Sumter is seeking an experienced Service Manager to lead our high‑volume service department. You’ll oversee daily operations, drive CSI performance, manage financials, and develop a strong, customer‑focused team. This role offers you the opportunity to make a significant impact on our operations while working in a supportive and dynamic environment. Join us at Freedom Honda and take your career to the next level while making a difference in our customers' lives! Why Work for Freedom Honda? Growing, stable dealership with strong customer demand. Supportive leadership invested in your long‑term success. Modern facility, updated equipment, and a busy service drive. Community‑focused culture serving Sumter and surrounding areas.

Job Description

You’ll spend your days overseeing the service department, ensuring efficient operations and high-quality service. You’ll lead, mentor, and develop a team of service advisors and technicians, fostering a culture of excellence. You’ll recruit, train, and retain top service talent.

• Training
• PTO - Paid Time Off
• 5-Day Work Week -Closed on SUNDAYS!
• Medical, Dental, and Vision Insurance
• 401(k) Investment Plan
• Employee Discounts

Responsibilities

• You’ll spend your days overseeing the service department, ensuring efficient operations and high-quality service.
• You’ll lead, mentor, and develop a team of service advisors and technicians, fostering a culture of excellence.
• You’ll recruit, train, and retain top service talent.
• You’ll manage service budgets and financial performance, driving profitability through effective strategies.
• You’ll implement processes that enhance customer satisfaction and streamline service operations.
• You’ll collaborate with other departments to ensure a seamless customer experience throughout the dealership.
• You’ll analyze service metrics and develop plans for continuous improvement.

Requirements

• Required: Proven experience in a service management role within the automotive industry. (5+ years’ experience is preferred)
• Required: Strong leadership and team‑building skills.
• Required: Excellent communication and interpersonal abilities.
• Required: Knowledge of service department operations and financial management.
• Preferred: Experience with Honda vehicles and products.
• Preferred: ASE certification or equivalent.