Service Manager

Red Robin; Richmond (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Red Robin International is seeking a Service Manager for its Richmond, VA location. You will lead daily restaurant operations, motivate a dynamic team and uphold a playful, guest-focused atmosphere.

Join a fast-paced, hospitality-driven environment where you’ll manage staffing, guest satisfaction, and profitability while coaching others and leading by example to ensure exceptional service and memorable customer experiences.

Qualifications

• Minimum 2+ years in restaurant management.
• Proven leadership and team-building skills.
• Strong communication and guest-service orientation.

Responsibilities

• Oversee daily restaurant operations to ensure smooth, efficient, and fun service
• Lead, motivate, and develop a dynamic team to achieve high performance
• Maintain exceptional guest satisfaction by upholding Red Robin’s playful and welcoming atmosphere
• Manage inventory, staffing, and financial controls to maximize profitability

Skills

Leadership

Guest service

Staff development

Operations management

Job description

Red Robin Urgent Hiring: Immediate Opening for a Highly Skilled Service Manager

Are you searching for a lively and fun workplace where your leadership skills can truly shine? Do you enjoy working in a dynamic, team-focused environment that values enthusiasm and creativity? If you answered yes, this exciting Service Manager role at Red Robin is perfect for you!

Red Robin is a beloved casual dining restaurant chain known for its delicious flavors, high-energy hospitality, and inclusive family dining experience. Join us as a talented Service Manager and lead a motivated team to deliver exceptional guest experiences while growing your management skills in the vibrant food & beverage industry.

Key Responsibilities

• Oversee daily restaurant operations to ensure smooth, efficient, and fun service
• Lead, motivate, and develop a dynamic team to achieve high performance
• Maintain exceptional guest satisfaction by upholding Red Robin’s playful and welcoming atmosphere
• Manage inventory, staffing, and financial controls to maximize profitability

What You Will Gain

• Valuable leadership experience in a fast-paced, inclusive environment
• Opportunities to develop skills in team building, operations management, and customer service
• A chance to work with a passionate team dedicated to delivering delicious meals and memorable moments
• Enthusiastic and motivated with a love for hospitality
• Strong communicator and problem-solver
• Committed to fostering a fun and supportive workplace culture
• Ready to take initiative and lead by example

If you are ready to bring your passion for hospitality and leadership to a fun and loving team, join Red Robin as our next highly skilled Service Manager!