Service Manager

Red Robin; Wilmington (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Leadership experience

Team development

Guest service excellence

Job summary

Red Robin Wilmington, NC is seeking a highly motivated Service Manager to lead a dynamic restaurant team. You will oversee daily operations, uphold our energetic hospitality, and drive guest satisfaction while ensuring profitability.

You will motivate and develop staff, communicate effectively, and lead by example in a fast-paced, fun environment that values teamwork and guest experience.

Qualifications

• Strong leadership and team development capabilities.
• Excellent communication and guest service orientation.
• Ability to manage a fast-paced restaurant with a positive attitude.

Responsibilities

• Oversee daily restaurant operations to ensure smooth, efficient, and fun service.
• Lead, motivate, and develop a dynamic team to achieve high performance.
• Maintain exceptional guest satisfaction by upholding Red Robin's playful and welcoming atmosphere.
• Manage inventory, staffing, and financial controls to maximize profitability.

Skills

Leadership

Team motivation

Communication

Problem solving

Hospitality

Job description

Red Robin Urgent Hiring: Immediate Opening for a Highly Skilled Service Manager

Are you searching for a lively and fun workplace where your leadership skills can truly shine? Do you enjoy working in a dynamic, team-focused environment that values enthusiasm and creativity? If you answered yes, this exciting Service Manager role at Red Robin is perfect for you!

Red Robin is a beloved casual dining restaurant chain known for its delicious flavors, high-energy hospitality, and inclusive family dining experience. Join us as a talented Service Manager and lead a motivated team to deliver exceptional guest experiences while growing your management skills in the vibrant food & beverage industry.

Key Responsibilities

• Oversee daily restaurant operations to ensure smooth, efficient, and fun service
• Lead, motivate, and develop a dynamic team to achieve high performance
• Maintain exceptional guest satisfaction by upholding Red Robin's playful and welcoming atmosphere
• Manage inventory, staffing, and financial controls to maximize profitability

What You Will Gain

• Valuable leadership experience in a fast-paced, inclusive environment
• Opportunities to develop skills in team building, operations management, and customer service
• A chance to work with a passionate team dedicated to delivering delicious meals and memorable moments

Ideal Candidate Traits

• Enthusiastic and motivated with a love for hospitality
• Strong communicator and problem-solver
• Committed to fostering a fun and supportive workplace culture
• Ready to take initiative and lead by example

Location: #124 Wilmington

If you are ready to bring your passion for hospitality and leadership to a fun and loving team,

Red Robin operates as a prominent casual dining restaurant chain focused on high-energy hospitality, distinct flavors, and inclusive family dining. The core identity balances familiar American dining comfort with playful guest experiences.