Service Manager

Red Robin; Roanoke (VA); On-site; USD 52,000 - 72,000; Full time

Job summary

Red Robin Roanoke is seeking a skilled Service Manager to lead a dynamic dining room team and deliver exceptional guest experiences. You will oversee day-to-day operations, mentor staff, and uphold Red Robin’s energetic, family-friendly atmosphere.

Ideal candidates bring proven hospitality leadership, strong communication, and a proactive approach to problem-solving, ensuring high service standards and smooth restaurant performance.

Qualifications

• Proven leadership experience in hospitality or food service.
• Strong communication and problem-solving abilities.
• Ability to motivate teams and uphold guest service standards.

Responsibilities

• Oversee daily restaurant operations to ensure smooth, efficient, and fun service
• Lead, motivate, and develop a dynamic team to achieve high performance
• Maintain exceptional guest satisfaction by upholding Red Robin’s playful and welcoming atmosphere
• Manage inventory, staffing, and financial controls to maximize profitability

Skills

Leadership

Hospitality

Communication

Problem-solving

Job description

Red Robin Urgent Hiring: Immediate Opening for a Highly Skilled Service Manager

Are you searching for a lively and fun workplace where your leadership skills can truly shine? Do you enjoy working in a dynamic, team-focused environment that values enthusiasm and creativity? If you answered yes, this exciting Service Manager role at Red Robin is perfect for you!

Red Robin is a beloved casual dining restaurant chain known for its delicious flavors, high-energy hospitality, and inclusive family dining experience. Join us as a talented Service Manager and lead a motivated team to deliver exceptional guest experiences while growing your management skills in the vibrant food & beverage industry.

Key Responsibilities

• Oversee daily restaurant operations to ensure smooth, efficient, and fun service
• Lead, motivate, and develop a dynamic team to achieve high performance
• Maintain exceptional guest satisfaction by upholding Red Robin’s playful and welcoming atmosphere
• Manage inventory, staffing, and financial controls to maximize profitability

What You Will Gain

• Valuable leadership experience in a fast-paced, inclusive environment
• Opportunities to develop skills in team building, operations management, and customer service
• A chance to work with a passionate team dedicated to delivering delicious meals and memorable moments

Ideal Candidate Traits

• Enthusiastic and motivated with a love for hospitality
• Strong communicator and problem-solver
• Committed to fostering a fun and supportive workplace culture
• Ready to take initiative and lead by example

Location: #581 Roanoke

If you are ready to bring your passion for hospitality and leadership to a fun and loving team, to join Red Robin as our next highly skilled Service Manager!

Red Robin operates as a prominent casual dining restaurant chain focused on high-energy hospitality, distinct flavors, and inclusive family dining. The core identity balances familiar American dining comfort with playful guest experiences.