Service Manager

Cycles Worldwide, LLC; Missouri; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Blacktop Harley-Davidson is seeking a high-energy Service & Parts Manager to lead both departments and deliver a world-class rider experience. You will oversee day-to-day operations, coordinate between service and parts, and drive performance across teams in a fast-paced, rider-focused environment.

You will manage people, scheduling, inventory, and promotions while maintaining a customer-first culture and a passion for the Harley-Davidson lifestyle.

Qualifications

• Proven experience in service/parts management (automotive or motorcycle).
• Strong leadership and communication skills.
• Results-driven mindset with a hands-on work ethic.
• Passion for motorcycles and the Harley-Davidson lifestyle.

Responsibilities

• Leading and motivating a team of techs, advisors, and parts pros.
• Driving profitability while maintaining customer-first culture.
• Coordinating workflow, scheduling, and inventory management.
• Creating service & parts promotions that move the needle.
• Ensuring every customer leaves ready to ride again.

Skills

Leadership

Communication

Service/Parts mgmt

Results-driven

Motorcycle passion

Job description

Are you a powerhouse leader with a passion for motorcycles, top-tier customer service, and operational excellence? Blacktop Harley-Davidson is looking for a high-energy, forward-thinking Service & Parts Manager to lead our team and drive performance across both departments.

This isn’t just a job — it’s a mission. We’re building something special at Blacktop, and we want a champion who thrives in a fast-paced, rider-driven environment. You’ll oversee day-to-day operations, ensure seamless coordination between service and parts, and help deliver a world-class experience to every rider who rolls through our doors.

You’ll be responsible for:

• Leading and motivating a team of techs, advisors, and parts pros
• Driving profitability while maintaining customer-first culture
• Coordinating workflow, scheduling, and inventory management
• Creating service & parts promotions that move the needle
• Ensuring every customer leaves ready to ride again

What we’re looking for:

• Proven experience in service/parts management (automotive or motorcycle)
• Strong leadership and communication skills
• Results-driven mindset with a hands-on work ethic
• Passion for motorcycles and the Harley-Davidson lifestyle

Why Blacktop? Because we’re more than a dealership — we’re a destination. We’re community-driven, rider-focused, and on a mission to grow with the right people in the right seats.

Ready to take the throttle and lead the way?