Automotive Service Manager

Dennis & Co Auto Group; Flanders (NY); Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

100K+ earnings potential

Health, dental, and vision insurance

Paid time off

401(k) retirement plan

Career development opportunities

Direct impact on dealership perfomance

Résumé du poste

Eagle Kia/Chevy in Riverhead, NY seeks an experienced Automotive Service Manager to lead the service department, develop a high-performing team, and deliver an exceptional customer experience.

We're looking for a hands-on leader who knows how to motivate technicians and service advisors, improve department performance, and drive profitability while maintaining high standards of quality and customer satisfaction.

Qualifications

• Experience managing an automotive dealership service department.
• Strong leadership, communication, and team-building skills.
• Knowledge of service operations, repair orders, labor sales, and financial performance.
• Proven ability to improve productivity and customer satisfaction.

Responsabilités

• Lead daily service department operations to maximize efficiency, productivity, and customer satisfaction.
• Coach and develop service advisors, technicians, and support staff.
• Monitor labor sales, productivity, and departmental profitability.
• Ensure quality repairs, accurate estimates, and timely vehicle delivery.
• Resolve customer concerns professionally and build long-term relationships.
• Oversee scheduling, workflow, and technician efficiency.
• Maintain compliance with dealership policies, manufacturer standards, and safety requirements.
• Partner with dealership leadership to achieve service department goals.

Connaissances

Leadership

Communication

Team-building

Operations knowledge

Productivity

Organization

Problem-solving

Employee development

Description du poste

Automotive Service Manager - $100K+ Earning Potential

Eagle Kia/Chevy | Automotive Service Leadership

1330 Old Country Rd, Riverhead, NY 11901

Lead the team. Drive performance. Earn what you're worth.

Eagle Kia/Chevy is seeking an experienced Automotive Service Manager to lead our service department, develop a high-performing team, and deliver an exceptional customer experience. We're looking for a hands-on leader who knows how to motivate technicians and service advisors, improve department performance, and drive profitability while maintaining high standards of quality and customer satisfaction.

What You'll Do

• Lead daily service department operations to maximize efficiency, productivity, and customer satisfaction.
• Manage, coach, and develop service advisors, technicians, and support staff.
• Monitor labor sales, productivity, and departmental profitability.
• Ensure quality repairs, accurate estimates, and timely vehicle delivery.
• Resolve customer concerns professionally and build long-term relationships.
• Oversee scheduling, workflow, and technician efficiency.
• Maintain compliance with dealership policies, manufacturer standards, and safety requirements.
• Partner with dealership leadership to achieve service department goals.

What We're Looking For

• Previous experience managing or supervising an automotive dealership service department.
• Strong leadership, communication, and team-building skills.
• Knowledge of dealership service operations, repair orders, labor sales, and financial performance.
• Proven ability to improve productivity and customer satisfaction.
• Strong organizational and problem-solving abilities.
• A results-driven mindset with a commitment to employee development and operational excellence.

What We Offer

• $100K+ earning potential
• Competitive compensation based on experience and performance.
• Health, dental, and vision insurance.
• Paid time off.
• 401(k) retirement plan, subject to eligibility.
• Opportunities for professional development and career advancement.
• The opportunity to make a direct impact on dealership performance.