Service Manager

Lion Real Estate Group; Dallas, Northern (TX, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Voluntary Life/AD&D

Voluntary Accident

401(k) with 6% company match

Paid Time Off

Bereavement Leave

Holidays

Paid Parental Leave

Paid Volunteer Time Off

Employee Assistance Program

Job summary

Lion Real Estate Group is seeking a hands-on Service Manager to lead maintenance operations for a multifamily portfolio in Dallas. You will mentor technicians, oversee preventive maintenance, and drive turns and capital projects to sustain resident satisfaction and property performance.

The ideal candidate will bring strong leadership, HVAC/plumbing/electrical troubleshooting, and a safety-first mindset in a fast-paced environment. A valid driver's license is required.

Qualifications

• Previous Service Manager, Lead Maintenance Technician, or Maintenance Supervisor experience.
• Strong troubleshooting skills in HVAC, plumbing, electrical, appliances, and general maintenance.
• EPA Certification required or ability to obtain as required by local regulations.
• Proven leadership experience and ability to develop maintenance teams.
• Strong organizational and time-management skills.
• Commitment to resident service, safety, and quality workmanship.
• Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered).

Responsibilities

• Lead and oversee all maintenance operations for a multifamily apartment community.
• Manage and develop maintenance team members to ensure high-quality service and performance.
• Coordinate and prioritize work orders, preventive maintenance programs, and emergency repairs.
• Oversee apartment turns and make-ready schedules to support occupancy goals.
• Ensure community systems, equipment, and amenities are maintained in excellent condition.
• Manage vendor relationships, inventory, and maintenance budgets.
• Maintain compliance with company policies, safety programs, and OSHA requirements.
• Support capital improvement projects and property inspections.
• Participate in on-call rotations and respond to maintenance emergencies as needed.

Skills

Leadership

Troubleshooting

HVAC

Electrical

Plumbing

Time management

Education

EPA Certification

Job description

Description

Are you a maintenance professional who takes pride in leading teams, solving problems, and keeping apartment communities operating at their best?

At Lion Real Estate Group, We're always looking to connect with talented Service Managers who are interested in future opportunities within our growing multifamily portfolio. While we may not have an immediate opening available, we're continually building relationships with experienced maintenance leaders who can step in and make an impact when opportunities arise.

Join Our Talent Network for Upcoming Multifamily Maintenance Leadership Opportunities

What You’ll Do:

• Lead and oversee all maintenance operations for a multifamily apartment community
• Manage and develop maintenance team members to ensure high-quality service and performance
• Coordinate and prioritize work orders, preventive maintenance programs, and emergency repairs
• Oversee apartment turns and make-ready schedules to support occupancy goals
• Ensure community systems, equipment, and amenities are maintained in excellent condition
• Manage vendor relationships, inventory, and maintenance budgets
• Maintain compliance with company policies, safety programs, and OSHA requirements
• Support capital improvement projects and property inspections
• Participate in on-call rotations and respond to maintenance emergencies as needed

Why You’ll Love It Here:

• You'll lead a maintenance operation that directly impacts resident satisfaction and community success.
• You'll have the opportunity to mentor and develop maintenance technicians while building a high-performing team.
• You'll play a key role in property performance through preventive maintenance, unit turns, capital projects, and resident service.
• You'll be supported by regional leadership that values safety, accountability, and professional growth.

Benefits Offered:

• Medical, Dental, and Vision Insurance
• Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
• 401(k) Retirement Savings Plan (6% Company Match)
• Paid Time Off:
  • Vacation
  • Sick Leave
  • Bereavement Leave
  • Holidays
  • Paid Parental Leave
  • Paid Volunteer Time Off
• Employee Assistance Program
• Rewards & Recognition

Requirements

What We’re Looking For:

• Previous Service Manager, Lead Maintenance Technician, or Maintenance Supervisor experience
• Strong troubleshooting skills in HVAC, plumbing, electrical, appliances, and general maintenance
• EPA Certification required or ability to obtain as required by local regulations
• Proven leadership experience and ability to develop maintenance teams
• Strong organizational and time-management skills
• Commitment to resident service, safety, and quality workmanship
• Ability to thrive in a fast-paced environment
• Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered)

The Ideal Candidate

You're a hands-on leader who enjoys coaching others, solving complex maintenance challenges, and taking ownership of your community's physical condition. You understand that exceptional resident experiences start with exceptional maintenance service.

We're always looking for exceptional leaders to join our team—and your next opportunity may be closer than you think.