Regional Service Manager

Lion Real Estate Group; Atlanta (GA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with Company Match

Paid Time Off

Job summary

Lion Real Estate Group is seeking a regional maintenance leader to drive excellence across a growing multifamily portfolio. You will provide hands-on leadership for maintenance across communities, develop Service Managers, and align operations with resident satisfaction and performance goals.

The role emphasizes budget oversight, safety, and capital projects, with regular property inspections and vendor partnerships.

Qualifications

• Experience as Regional Service Manager or equivalent multifamily maintenance leadership role.
• Strong technical knowledge of HVAC, plumbing, electrical, appliances and building systems.
• Experience managing budgets, vendors, capital projects and operational performance.
• EPA Certification required; additional industry certifications are a plus.

Responsibilities

• Provide leadership and oversight for maintenance operations across a portfolio of multifamily communities.
• Recruit, coach, and develop Service Managers and maintenance team members.
• Support communities in achieving goals related to work order completion, unit turns, preventive maintenance and resident satisfaction.
• Conduct regular property inspections to ensure compliance with company standards and maintenance best practices.
• Partner with operations teams to improve property performance and resident retention.
• Oversee maintenance budgets, vendor relationships, inventory controls, and expense management.
• Assist with capital improvement projects, rehabs, due diligence, and property transitions.
• Ensure compliance with OSHA regulations, company safety programs, and risk management initiatives.
• Provide technical guidance and troubleshooting support for HVAC, plumbing, electrical, and building systems.
• Assist with emergency response efforts and support communities during maintenance-related challenges.

Skills

Regional maintenance leadership

Team development

Budget management

Vendor management

Inspections & safety

Operations optimization

Education

EPA Certification

Job description

Join Our Talent Network for Upcoming Multifamily Maintenance Leadership Opportunities

Are you a maintenance leader who excels at developing teams, improving property performance, and ensuring apartment communities operate at the highest level?

We're always looking to connect with talented Regional Service Managers who are interested in future opportunities within our growing multifamily portfolio. While we may not have an immediate opening available, we're continually building relationships with experienced maintenance leaders who can drive operational excellence across multiple communities when opportunities arise.

What You’ll Do:

• Provide leadership and oversight for maintenance operations across a portfolio of multifamily communities
• Recruit, coach, and develop Service Managers and maintenance team members
• Support communities in achieving goals related to work order completion, unit turns, preventive maintenance, and resident satisfaction
• Conduct regular property inspections to ensure compliance with company standards and maintenance best practices
• Partner with operations teams to improve property performance and resident retention
• Oversee maintenance budgets, vendor relationships, inventory controls, and expense management
• Assist with capital improvement projects, rehabs, due diligence, and property transitions
• Ensure compliance with OSHA regulations, company safety programs, and risk management initiatives
• Provide technical guidance and troubleshooting support for HVAC, plumbing, electrical, and building systems
• Assist with emergency response efforts and support communities during maintenance-related challenges

Why You’ll Love It Here:

• You'll have the opportunity to influence the performance and physical condition of multiple apartment communities.
• You'll lead and develop Service Managers and maintenance teams across an entire portfolio.
• You'll play a key role in improving maintenance operations, capital projects, unit turn performance, and resident satisfaction.
• You'll work alongside operations leadership to drive results and support the long-term success of the portfolio.

We're always looking for maintenance leaders who can elevate teams, improve operations, and protect the value of our communities.

Benefits Offered:

• Medical, Dental, and Vision Insurance
• Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
• 401(k) Retirement Savings Plan (6% Company Match)
• Paid Time Off:
  • Vacation
  • Sick Leave
  • Bereavement Leave
  • Holidays
  • Paid Parental Leave
  • Paid Volunteer Time Off
• Employee Assistance Program
• Rewards & Recognition

Requirements

Required Skills/Abilities

• Previous Regional Service Manager, Regional Maintenance Manager, or equivalent multifamily maintenance leadership experience
• Strong technical knowledge of HVAC, plumbing, electrical, appliances, and general building systems
• Proven success leading and developing maintenance teams across multiple properties
• Experience managing maintenance budgets, vendors, capital projects, and operational performance
• Strong organizational, communication, and problem-solving skills
• EPA Certification required; additional industry certifications are a plus
• Ability to travel regularly throughout an assigned portfolio
• Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered)

The Ideal Candidate

You're a hands-on leader who understands both the technical and operational sides of multifamily maintenance. You know how to build strong teams, hold people accountable, improve property performance, and create processes that drive consistency across an entire portfolio.