Service Manager

Marquette Management, Inc.; Carol Stream (IL); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

401K + Matching

Medical, Dental, Vision insurance

Paid Time Off

Holidays/Community Day

Bonus opportunities

Job summary

Marquette Management, Inc. in Carol Stream, IL is hiring a Service Manager to oversee the maintenance of apartments and common areas, ensuring a clean, well-maintained living environment.

The role involves repairs, vacant unit turns, snow and trash removal, emergency fixes, and routine record keeping. HVAC certification is a plus; on-call availability and weekend work may be required. Starting salary ranges from $75,000 to $85,000 plus bonus opportunities and a strong benefits package.

Qualifications

• Maintenance experience required, preferably in apartments or hotels.
• Strong leadership and customer service skills.
• General computer knowledge required.

Responsibilities

• Maintain apartments and common areas to ensure a clean, well maintained environment.
• Prepare vacant apartments for new residents.
• Perform general repairs and routine maintenance.
• Respond to emergency repairs and on-call needs.
• Handle snow and trash removal, cleaning, landscaping, and deliveries.
• Keep records and coordinate with vendors.

Skills

Leadership

Customer service

Computer knowledge

HVAC certified

Plumbing

Electrical

Appliances

Apartment turns

On-call availability

Job description

Hiring Immediately!!!

Marquette Management Inc., www.marquettemanagement.com is looking for a Service Manager at our location in Carol Stream.

The Service Manager position plays a key role in effectively accomplishing the goal of providing residents with a clean, well maintained living environment. To accomplish this goal, the responsibilities of the maintenance department include, but are not limited to, general repairs to the apartments and common areas of the buildings and grounds, vacant apartment preparation, snow and trash removal, emergency repairs, cleaning, landscaping, ordering maintenance equipment and supplies, record keeping, accepting deliveries, moving appliances and other job related duties.

Requirements

The Service Manager must have previous maintenance experience, preferably in the apartment or hotel industry, as well as excellent Leadership, customer service skills and general computer knowledge. Candidate should have experience with plumbing, electrical, appliances, and apartment turns.

HVAC or EPA Universal Certification is a plus! Availability for on-call purposes and the flexibility and ability to work weekends when necessary is also a plus!

Marquette Management offers an Outstanding Benefit package:

• Exciting and challenging career for talented people seeking growth and commitment


• Exceptional training programs


• 401K + Matching


• Medical, Dental and Vision insurance, STD, Life Insurance


• Paid Time Off


• 13 Paid Time Off Holidays/Community Service Day/Cultural Diversity Day


• Starting salary $75,000 - $85,000 based on experience


• Daily On-Call Bonus


• 10% Bonus based on base Salary

FIVE MOST IMPORTANT JOB FUNCTIONS

1. STAFF DEVELOPMENT/TRAINING


2. ORGANIZATION


3. SELF MOTIVATOR


4. CUSTOMER SERVICE


5. PROBLEM SOLVER

SKILLS AND ABILITIES

1. COACH


2. TRAIN


3. SUPPORT


4. ABILITY TO MAKE WORK FUN


5. ABILITY TO CHANGE


6. ABILITY TO LEARN FROM OTHERS AND CONTRIBUTE


7. HVAC – CERTIFIED


8. PLUMBING


9. ELECTRICAL


10. POOL AND SPA MAINTENANCE


11. INDUSTRY KNOWLEDGE


12. KNOWLEDGE OF BUDGETARY CONTROL

We believe in equity. We celebrate the unique backgrounds and lived experiences of our employees. We value the differences that continue to make us the most authentic versions of ourselves in our professional and personal lives. We strive to provide a safe and supportive environment where people from all walks of life can thrive, making us the best place to work, live, and invest.

We want employees that will work WITH US, NOT FOR U