Service Manager

Luther Brookdale Chrysler Jeep Dodge; Brooklyn Park (MN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Short Term and Long-Term Disability

HSA/Flex Spending

401k with Match

Paid Vacation

Paid Training

Growth Opportunities

Job summary

Luther Auto Group in Minnesota is seeking a Service Manager to lead the service department within a state-of-the-art facility. You will drive service strategies, uphold our brand, and promote growth.

The role emphasizes team leadership, customer relations, and process improvement to meet performance objectives. We offer competitive pay, comprehensive benefits, and opportunities for professional development.

Qualifications

• Strong leadership to manage a multi-functional team.
• Excellent verbal and written communication.
• Proficiency in Microsoft Office and service software applications.

Responsibilities

• Promote a culture of teamwork by selecting, training, and maintaining a diverse workforce.
• Oversee financial performance, forecasts, and ensure business units meet performance standards.
• Maintain exceptional customer relations and act as escalation point for issues.
• Promote a safe work environment compliant with safety standards.
• Develop inter-departmental relationships and collaboration.
• Stay current with industry trends and new technologies.

Skills

Leadership

Communication

Problem solving

PC skills

Tools

Microsoft Office

Service software

Job description

Service Manager

Be part of a dynamic and well-established team with one of the largest dealership groups in the metro as the Service Manager. We offer excellent pay and benefits in state-of-the art facilities with focused attention on your personal and professional growth. As a Service Operations Manager with the Luther Auto Group, you will oversee the development and execution of clearly defined service strategies that promote the company’s brand, values, and goals.

Responsibilities

• Promote a positive culture of teamwork by selecting, training, and maintaining a multi-functional, diversified, and empowered workforce.
• Attain profit, growth, and market penetration goals by overseeing financial performance, setting forecasts, and ensuring key business units meet performance standards.
• Maintain exceptional customer relations and act as the escalation point for customer and/or key vendor issues.
• Promote and maintain a safe work environment in compliance with all required local, state, and federal safety standards.
• Maintain and further develop all inter-departmental relationships.
• Participate in industry and professional forums to stay current with industry trends and new technologies.

Qualifications

• Effective leadership skills with the ability to easily adapt to an ever-changing environment.
• Exceptional verbal and written communication skills.
• Intermediate PC skills – proficiency in Microsoft Office and Service Specific applications
• Ability to find innovative approaches to solving problems and accomplishing goals.

What We Offer

• Medical, Dental and Vision
• Short Term and Long-Term Disability
• HSA/Flexible Spending
• 401k with Match
• Paid Vacation
• Paid Training
• Growth Opportunities

Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.