Service Manager

Luthermazda; Brooklyn Park (MN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Disability Insurance

HSA/Flexible Spending

401k with Match

Paid Vacation

Paid Training

Job summary

Luther Auto Group in Brooklyn Park, MN, is seeking a Service Manager to lead the service operations of a large metro dealership. You will shape service strategies, mentor a skilled team, and drive customer-focused performance in a state-of-the-art facility.

You’ll oversee profitability, maintain strong vendor and inter-department relationships, and promote a culture of safety and continuous improvement while providing growth opportunities for the team.

Qualifications

• Effective leadership skills and the ability to adapt to change.
• Exceptional verbal and written communication skills.
• Intermediate PC skills with Microsoft Office and service-specific applications.
• Ability to find innovative approaches to solving problems and achieving goals.

Responsibilities

• Lead and train a multi-functional, diverse workforce.
• Oversee financial performance, forecasts, and unit targets.
• Maintain strong customer relations; handle escalations.
• Ensure a safe workplace compliant with safety standards.
• Develop inter-departmental relationships.
• Engage in industry forums to stay current on trends.

Skills

Leadership

Communication

Microsoft Office

Problem solving

Job description

Service Manager

Be part of a dynamic and well-established team with one of the largest dealership groups in the metro as the Service Manager. We offer excellent pay and benefits in state-of-the art facilities with focused attention on your personal and professional growth. As a Service Operations Manager with the Luther Auto Group, you will oversee the development and execution of clearly defined service strategies that promote the company's brand, values, and goals.

Responsibilities

• Promote a positive culture of teamwork by selecting, training, and maintaining a multi-functional, diversified, and empowered workforce.


• Attain profit, growth, and market penetration goals by overseeing financial performance, setting forecasts, and ensuring key business units meet performance standards.


• Maintain exceptional customer relations and act as the escalation point for customer and/or key vendor issues.


• Promote and maintain a safe work environment in compliance with all required local, state, and federal safety standards.


• Maintain and further develop all inter-departmental relationships.


• Participate in industry and professional forums to stay current with industry trends and new technologies.

Qualifications

• Effective leadership skills with the ability to easily adapt to an ever-changing environment.


• Exceptional verbal and written communication skills.


• Intermediate PC skills - proficiency in Microsoft Office and Service Specific applications


• Ability to find innovative approaches to solving problems and accomplishing goals.

What We Offer

• Medical, Dental and Vision


• Short Term and Long-Term Disability


• HSA/Flexible Spending


• 401k with Match


• Paid Vacation


• Paid TrainingGrowth Opportunities

Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.