Service Maintenance Technician III

The Community Builders, Inc.

Edina (MN)

On-site

USD 43,000 - 48,000

Full time

4 days ago

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Benefits offered by this job

Medical, dental, and vision insurance

12 paid holidays

403(b) retirement plan with company ?

Life & Disability Insurance

HSA contributions

Healthcare & dependent care FSA

Job summary

The Community Builders, Inc. is seeking a Service Technician III to lead routine and complex maintenance across our properties. Under the Service Maintenance Manager, you will handle interior and exterior repairs, respond to service requests, and ensure quality prep for new residents.

This roving role requires five in-office days per week with flex on-site coverage. Ideal candidates have 5+ years in property maintenance, strong trades skills, safety focus, and excellent customer service.

Qualifications

Must read, write and communicate in English; bilingual helpful.
Experience with maintenance or property management is preferred.
Knowledge of safety and PPE practices required.

Responsibilities

Diagnose and repair appliances, carpentry, masonry, painting, plumbing, electrical, and HVAC.
Respond to service requests and on-call emergencies promptly.
Monitor preventive maintenance for building systems and equipment.
Prepare vacant apartments for move-ins.
Maintain grounds and common spaces, including landscaping and snow removal.
Support REAC/HQS inspections and audits.
Provide technical guidance to junior techs and assist with contractor management.
Participate in weekend work, on-call rotation, and emergency duties.

Skills

English proficiency

Customer service

Attention to detail

Problem solving

Time management

Bilingual (a plus)

Basic computer skills

Hand & power tools

PPE awareness

Valid driver’s license

Education

High School diploma or equivalent

Trade school or 5 years in property mgmt or hospitality

REAC/HQS experience preferred

Certifications: NAHMS, CAMT, OSHA, HVAC preferred

Special Boiler License required

Tools

Hand and power tools

PPE supplied

Job description

About The Community Builders (TCB)

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.

About The Community Builders (TCB)

Position Description

Under the direction of the Service Maintenance Manager, the Service Technician III is responsible for promptly responding to all service requests, apartment turnover preparation and the preservation and maintenance of the property. This Lead Tech role will have a high degree of building trades skills and work independently to handle a variety of apartment interior, exterior and the site grounds. The Service Technician III is vital to the successful maintenance of the property, through excellent customer service focus and a positive and productive relationship with other team members. This position has a requirement of five days a week in office. This is a roving position.

Responsibilities

Diagnose and perform repairs for appliances, carpentry, hardware accessories, masonry, painting, as well as basic electrical, plumbing, and HVAC
Respond and complete to all service requests and on-call emergencies in a timely and professional manner, as directed by the Community Manager or Service Manager
Complete or monitor vendor preventive maintenance task completion for building systems, equipment and components.
Prepare and perform repairs to vacant apartments to be ready for new resident move-ins
Maintain grounds and common spaces through cleaning, trash management, landscaping, and snow removal.
Prepare and make repairs for REAC/HQS inspections and audits.
Maintain Maintenance shop and inventory to company standards and work with a safety mindset including wearing appropriate PPE
Available for weekend work, on-call rotation and emergency service call duties.
Assist Maintenance Supervisor with providing technical guidance to Maintenance Tech I and II
Assist Maintenance Supervisor with contractor/vendor management

Knowledge, Skills And Abilities

Ability to read, write, understand and communicate in English, bilingual skills a plus!
Basic skills with computer and hand held devices
Knowledge of Federal Fair Housing Laws & Guidelines a plus.
Knowledge of all hand and power tools, cleaning supplies, and Personal Protection Equipment (PPE)
Valid Driver’s License and reliable transportation.
Strong attention to detail, organizational, time-management and problem solving skills.
Superior customer service skills including the ability to manage difficult customers and/or situations.

Physical Demands & Work Environment

Occasionally ascends/descends a ladder to service the lights and ceiling fans.
Frequently moves equipment weighing up to 50 pounds across sites.
Constantly works in outdoor weather conditions.

Education & Experience

High School diploma or equivalent required. Trade school or 5 years of progressive responsibility in property management or hospitality. Experience in diagnostics and troubleshooting.
Minimum of 5 years of advanced hands-on repair experience in three or more building trades
REAC/HQS experience preferred
Industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC, ETC) preferred
Special Boilers License required

Benefits