Service Maintenance Technician - Heavy Equipment Training

Hawthorne Machinery Co.; Escondido (CA); On-site; USD 52,000 - 69,000; Full time

Job summary

The Service Maintenance Technician at Hawthorne Cat will perform incoming and outgoing equipment inspections, conduct basic mechanical tasks and preventative maintenance under supervision, with training and growth opportunities within rentals. You will build relationships with customers, stay updated on new models, and maintain a safe, clean work environment while handling tools provided by the company.

This role requires English fluency, a CA driver's license, and the ability to lift up to 60

Qualifications

• One-year minimum experience with heavy equipment/diesel experience.
• May be currently enrolled in a heavy equipment/diesel program.
• Certification or degree from accredited trade program strongly preferred.
• Must demonstrate customer service skills.
• Must have experience using electronic devices such as laptops, tablets, smartphones, and cell phone applications.
• Must have a valid California Class C driver's license and a clean driving record.
• Must read, write and speak English fluently.

Responsibilities

• Determines condition of equipment by preforming all inspections of both incoming (off rental) equipment and outgoing (on rental) equipment inspections to include visual, safety, and proper operation of the equipment.
• Completes reports as requested by entering the required amounts of fuel and Diesel Exhaust Fluid (DEF) required to properly refill the tanks.
• Performs regular service and preventive maintenance tasks on equipment to keep in safe, dependable operating condition ensuring proper operations and the removal of parts and attachments.
• Develops and maintains positive relationships with customers to increase overall customer satisfaction
• Continually updates product knowledge needed to work on new models.
• Maintains safe and clean work environment by complying with procedures, rules, and regulations.
• Maintains shop tools, equipment, and work areas.
• Cleans equipment by operating wash rack steam cleaner and high-pressure washer.
• Contributes to a team effort by accomplishing duties needed.
• Tools will be provided by the company.
• Other duties as assigned.

Skills

Customer service skills

English fluency

Communication skills

Education

Trade program certification

Tools

Job description

The Service Maintenance Technician at Hawthorne Cat will perform incoming and outgoing equipment inspections, conduct basic mechanical tasks and preventative maintenance under supervision, with training and growth opportunities within rentals. You will build relationships with customers, stay updated on new models, and maintain a safe, clean work environment while handling tools provided by the company.

This role requires English fluency, a CA driver's license, and the ability to lift up to 60