Field Service Technician – Heavy Equipment & Cat Systems

Hawthorne Machinery Co.; San Diego (CA); On-site; USD 79,000 - 104,000; Full time

Benefits offered by this job

Competitive Compensation

A great work environment and culture

Career growth and advancement

Training

Medical, Dental and Vision plans

Medical Video Appointments available

Health Savings Account available

Paid Time Off (PTO) Pay

401(k) Plan + Company Matching

Health and Dependent Care Flexible Sp​

Life & Accident Insurance

Employee Assistance Programs

Legal Plan

Travel Assistance Plan

Wellness Programs

Referral Bonus Program

Longevity Bonus Program

Recognition Programs

Hawthorne CAT discounts

Boot Reimbursement

Tuition Reimbursement

Company-Supplied Uniforms

Advanced Technical Training

Estimated Compensation $38.00-$50.00 +

Job summary

Hawthorne Cat is seeking a skilled Machine Service Technician 2 - Field in California to diagnose and repair Caterpillar equipment across sites. The role emphasizes planning, safety, and cost control while delivering high-quality repairs.

Candidates should have 5–8 years of heavy equipment repair experience, tool proficiency, and the ability to work independently and with a team. Training and advancement opportunities are offered.

Qualifications

• Five to eight years of experience repairing Caterpillar or other heavy equipment.
• Successful completion of Level One Technician program.
• Valid California Driver’s License; Class C for shop, Class B for field work.
• Ability to use service software and diagnostic tools.
• Ability to work unsupervised and as part of a team.
• Must pass crane qualification and Lock Out/Tag Out & forklift certification.

Responsibilities

• Analyze and diagnose equipment malfunctions.
• Remove and install parts, disassemble/assemble components, and test with minimal supervision.
• Perform Caterpillar updates as directed by Caterpillar, Inc.
• Document diagnosis and repairs in daily service reports.
• Guide/mentor technicians with less expertise as needed.

Skills

Heavy equipment repair experience

Cat Interact

Servicelink

Diagnostic software

Team collaboration

Documentation skills

Education

Level One Technician program

Tools

California Driver’s License (Class C)

California Class B license (field)

Hand tools required for CAT systems

Cat Interact/Servicelink tools

Job description

Hawthorne Cat is seeking a skilled Machine Service Technician 2 - Field in California to diagnose and repair Caterpillar equipment across sites. The role emphasizes planning, safety, and cost control while delivering high-quality repairs.

Candidates should have 5–8 years of heavy equipment repair experience, tool proficiency, and the ability to work independently and with a team. Training and advancement opportunities are offered.