Service (Maintenance) Specialist - The River

Capitalsquareliving; Chester (VA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Industry-competitive wages and bonuses

Medical, Dental and Vision Coverage

Cell Phone Reimbursement

120 PTO hours + 40 sick hours

11 holidays + 2 floating holidays + 2V

401(k) Matching

Housing Discount

Professional Development Opportunities

Job summary

Capital Square Living seeks a Service (Maintenance) Specialist for The River, onsite to ensure buildings, grounds and amenities meet high standards of safety and appearance. You diagnose repairs, perform preventive tasks and prepare units for leasing to support resident satisfaction.

Responsibilities include maintaining grounds, responding to resident requests, coordinating supplies, and ensuring work aligns with safety codes.

Qualifications

• High School Diploma or GED (General Education Diploma).
• Demonstrated ability to apply principles of logical thinking to define and correct problems.
• Excellent organizational skills and a customer service mindset.
• Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members and other business contacts.
• A positive, motivating and team-oriented attitude.
• A desire to exceed in a very competitive environment.

Responsibilities

• Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property, by diagnosing the source or cause of the defect or problem.
• Makes repairs in accordance with established policies, procedures, safety standards and code requirements.
• Prepares vacant units for leasing and new move-ins.
• Obtains needed supplies and materials, completes all maintenance tasks and inspects completed work.
• Assists in maintaining the grounds, common areas and amenities by picking up trash and debris.
• Pressure-washes walkways and pool areas, performing general cleaning and painting curbs and signage as needed.
• Assists in conducting routine and periodic property inspections to identify safety and risk management concerns.
• Responds courteously to questions and requests, staying calm when addressing and resolving customer problems.
• Keeps the property in good repair and communicates concerns about the physical needs of the property to management.

Skills

Customer service

Interpersonal communication

Team oriented

Problem solving

Organizational skills

Education

High School Diploma or GED

Job description

Service (Maintenance) Specialist - The River

Onsite at designated or sister property location. Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors and/or landscape may be unpleasant and/or hazardous.

Company Overview

Capital Square Living (CS Living) is a fully integrated property management company based in Richmond, Virginia. CS Living was built on the strong foundation of the Capital Square brand and has a vision to develop and manage the future, one relationship at a time. Our property management company provides a highly competitive compensation package and employee-centric benefits.

Capital Square is one of the top three securitized 1031 exchange sponsors in the U.S. In 2020, Capital Square was not only ranked as one of the fastest growing companies in the Richmond, Virginia area but also made the list for “Best Places to Work” by Virginia Business Magazine as well as their “Fantastic 50” reports in 2019 and 2020.

Service (Maintenance) Specialist - The River Role Summary

The Service (Maintenance) Specialist performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities and common areas of the property meet Capital Square Living’s standards for cleanliness, appearance, safety and overall functionality.

Primary Responsibilities

• Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property, by diagnosing the source or cause of the defect or problem
• Makes repairs in accordance with established policies, procedures, safety standards and code requirements
• Prepares vacant units for leasing and new move-ins
• Obtains needed supplies and materials, completes all maintenance tasks and inspects completed work
• Assists in maintaining the grounds, common areas and amenities by picking up trash and debris
• Pressure-washes walkways and pool areas, performing general cleaning and painting curbs and signage as needed
• Assists in conducting routine and periodic property inspections to identify safety and risk management concerns
• Responds courteously to questions and requests, staying calm when addressing and resolving customer problems
• Keeps the property in good repair and communicates concerns about the physical needs of the property to management

Knowledge and Skills Requirements

High School Diploma or GED (General Education Diploma)

Demonstrated ability to apply principles of logical thinking to define and correct problems

Excellent organizational skills and a customer service mindset

Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members and other business contacts

A positive, motivating and team-oriented attitude

A desire to exceed in a very competitive environment

Compensation and Benefits

• Industry-competitive Wage and Performance-Based Bonuses
• Comprehensive, Medical, Dental and Vision Coverage, with100% Employee- only Benefit Premiums covered for Medical Plans
• $35/Per Paycheck Cell Phone Reimbursement
• 120 Paid Time Off (PTO) Hours, plus 40 hours of Sick Time
• 11 Company-paid holidays, 2 Floating holidays, and 2 days of VTO (Voluntary Time Off)
• Matching 401(k) Contribution with Immediate Vesting
• 30% Housing Discount
• Professional Development Opportunities

Equal Opportunity Employer

At Capital Square Living, we believe in creating a diverse and inclusive workplace that reflects the communities we serve. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

We celebrate differences, value unique perspectives, and strive to create a culture where everyone feels empowered to contribute their best. If you need assistance or accommodations during the application process, please don’t hesitate to let us know.