Service Line Director

Ascension; Austin (TX); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health insurance

403(b) plan

PTO

Tuition reimbursement

Employee assistance program

Job summary

Ascension in Austin, TX is seeking a Service Line Leader for Pediatric Hematology/Oncology to guide operations across outpatient clinics, infusion centers and research programs, ensuring access to world-class pediatric cures.

Lead recruitment of top providers, drive FACT accreditation readiness, and build partnerships with research teams and community organizations to achieve bold service-line goals.

Qualifications

• Minimum 5 years in applicable experience with leadership/management.
• Associate's or higher with 3 years in leadership/management preferred.
• Experience in pediatric hematology/oncology or oncology operations is a plus.

Responsibilities

• Lead the expansion of key pediatric hematology/oncology programs.
• Create seamless care across clinics, infusion centers, and research programs.
• Recruit and retain top providers and associates to advance the field.
• Drive FACT accreditation readiness and elevate cellular therapy programs.
• Partner with research teams and community organizations to align resources.

Skills

Leadership

Strategic planning

Healthcare operations

Education

High School diploma equivalency

Associate's/Bachelor's degree

Job description

• Facility: Dell Children's Medical Center
• Schedule: Full-time

Your future role at a glance

• Location: Austin, TX
• Facility: Dell Children's Medical Center
• Department: HemOnc Administration
• Schedule: Full-time

How you’ll make an impact in this role

• Lead the strategic expansion of life-saving programs, including sickle cell, hemophilia, and CAR-T therapies, to ensure families in Central Texas and beyond have access to world-class pediatric cures.
• Create a seamless, high-quality care experience across outpatient clinics, infusion centers, and research programs to improve clinical outcomes and support the holistic needs of every patient.
• Support a culture of excellence by recruiting and retaining top-tier providers and associates who are dedicated to advancing the field of pediatric hematology/oncology.
• Drive the journey toward FACT accreditation, elevating our stem cell and bone marrow transplant programs to the highest national standards of safety and cellular therapy.
• Cultivate powerful partnerships with internal research teams and external community organizations to secure the resources and alignment necessary to achieve our service line goals.

Education

What minimum requirements you’ll need

• High School diploma equivalency with 5 years of applicable cumulative job specific experience

required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.

Additional Preferences

• Service Line Leadership Experience: Proven track record of directing operations and strategy for a high-volume pediatric specialty or oncology service line.
• FACT Accreditation Expertise: Direct experience or foundational knowledge in navigating the Foundation for Accreditation of Cellular Therapy (FACT) requirements for transplant and cellular therapy programs.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here for more information.