Service Line Coordinator

Strategic Staffing Solutions; Muncie (IN); On-site; USD 38,572 - 57,859; Full time

Job summary

Strategic Staffing Solutions is seeking a Service Line Coordinator for a 12-month, onsite W2 contract in Muncie, IN. The role involves coordinating field work, managing contractors and vendors, and ensuring safe, efficient project execution.

Travel will be 20%–30% to FW District sites with expense submission. Ideal candidate has a Bachelor's or associate's degree with 3 years in design, operations, planning, construction, or maintenance of systems and equipment.

Qualifications

• Education requirements include a Bachelor's degree in a related field or an associate's technical degree with 3 years of relevant experience.
• Typically requires a minimum of three years of experience in design, operations, planning, construction or maintenance of systems and/or equipment.

Responsibilities

• Coordinate work activities of team and contractors to resolve routine technical tasks and field work.
• Demonstrate technical knowledge and analytical skills to solve problems and support outages/projects.
• Assist in planning and organizing outage and project work activities.
• Make decisions and participate in team decision-making processes.
• Collaborate with internal and external stakeholders, providing information and seeking assistance as needed.
• Provide guidance and training to lower-level staff as appropriate.

Skills

Project coordination

Stakeholder communication

Contract management basics

Education

Bachelor's degree in related field or associate's technical degree

Job description

Overview

Strategic Staffing Solutions is currently looking for a Service Line Coordinator, a W2 contract opportunity!!

Service Line Coordinator
Duration: 12 months
Role Type: W2 contract
Schedule: Onsite- Monday to Friday
Location: Muncie, IN, 47304

Travel: Two of the Five days 20%-30% will be traveling to job sites for the FW District. Will submit expenses for fuel and vehicle rental. No overnight travel.

Qualifications

Education Requirements: Bachelor\'s degree in a related field from an accredited university or college or an associate\'s technical degree and 3 years of experience in design, operations, planning, construction or maintenance of systems and/or equipment.

Work Experience: Typically requires a minimum of three years of experience in work activities and projects requiring technical knowledge.

Job Summary

This role performs work activities requiring technical knowledge in a safe, effective, efficient and economic accomplishment of assigned objectives. Perfect Power is centered on improving the customer experience by reducing frequent power interruptions and delivering a more reliable service. While traditional reliability efforts have focused on sustained outages, Perfect Power expands that view to include shorter-duration events—such as momentariness, blinks, and voltage sags—that can still impact customers significantly. By identifying and addressing these brief but frequent disruptions, Perfect Power enables a more comprehensive approach to reliability, helping ensure customers receive consistent, high-quality power.

Essential Job Functions

1. Coordinate work activities of others within work group, team or those external to the company including contractors, vendors as required to resolve routine technical tasks and field work activities.
2. Perform varied assignments demonstrating technical knowledge and analytical techniques to solution of problems or analysis.
3. Participate in the planning and organization of outage/project work activities.
4. Make decisions and contribute to team decision-making and consensus building.
5. Work with others in both supplying information and seeking assistance as necessary.
6. Provide training and guidance to lower-level employees as appropriate.
7. Pursue effective ways to protect and enhance the environment while providing reliable electricity at a competitive cost.

Other Requirements

• Physical demand level is Sedentary
• Listen and identify customer needs/wants.
• Effectively communicate with team, management, customers, contractors, vendors and regulatory agencies.
• Knowledge of company’s general terms and conditions and the experience and ability to correctly interpret and administer contracts.
• Apply problem-solving skills to resolve technical problems and initiate solution techniques.
• Demonstrate an attitude and desire to listen to and satisfy both internal and external customers who use and depend upon our work.

PHYSICAL DEMAND: Sedentary

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