Service Line Coordinator

Strategic Staffing Solutions; Fort Wayne (IN); On-site; USD 52,000 - 68,000; Full time

Job summary

Perfect Power is seeking a Coordinator for a 12-month W2 contract in Fort Wayne, Indiana. Onsite schedule, with travel to job sites 20-30% for the FW District.

Requires a Bachelor’s degree or related technical degree and at least 3 years of experience in design, operations, planning, construction or maintenance of systems and/or equipment. The role involves coordinating work activities, performing technical analyses, planning outage work, and guiding junior staff while ensuring reliable

Qualifications

• Bachelor's degree in a related field or associate’s technical degree and 3 years of experience in design, operations, planning, construction or maintenance of systems and/or equipment.
• Minimum of three years of experience in work activities and projects requiring technical knowledge.

Responsibilities

• Coordinate work activities of others within work group, team or external contractors/vendors to resolve routine technical tasks and field work activities.
• Perform varied assignments demonstrating technical knowledge and analytical techniques to solution of problems or analysis.
• Participate in planning and organization of outage/project work activities.
• Make decisions and contribute to team decision‑making and consensus building.
• Work with others in supplying information and seeking assistance as necessary.
• Provide training and guidance to lower-level employees as appropriate.
• Pursue effective ways to protect and enhance the environment while providing reliable electricity at a competitive cost.

Skills

Technical knowledge

Analytical thinking

Education

Bachelor's degree or associate’s technical degree

Job description

Coordinator – W2 Contract Opportunity

Duration: 12 months
Role Type: W2 contract
Schedule: Onsite – Monday to Friday
Location: Fort Wayne, IN

Travel: Two of the five days 20‑30% will be traveling to job sites for the FW District. Will submit expenses for fuel and vehicle rental. No overnight travel.

Minimum Requirements: Education: Bachelor's degree in a related field or associate’s technical degree and 3 years of experience in design, operations, planning, construction or maintenance of systems and/or equipment. Work Experience: Minimum of three years of experience in work activities and projects requiring technical knowledge.

Job Summary

This role performs work activities requiring technical knowledge in a safe, effective, efficient and economic accomplishment of assigned objectives. Perfect Power is centered on improving the customer experience by reducing frequent power interruptions and delivering a more reliable service. While traditional reliability efforts have focused on sustained outages, Perfect Power expands that view to include shorter‑duration events—such as momentariness, blinks, and voltage sags—that can still impact customers significantly. By identifying and addressing these brief but frequent disruptions, Perfect Power enables a more comprehensive approach to reliability, helping ensure customers receive consistent, high‑quality power.

Essential Job Functions

1. Coordinate work activities of others within work group, team or external contractors/vendors to resolve routine technical tasks and field work activities.
2. Perform varied assignments demonstrating technical knowledge and analytical techniques to solution of problems or analysis.
3. Participate in planning and organization of outage/project work activities.
4. Make decisions and contribute to team decision‑making and consensus building.
5. Work with others in supplying information and seeking assistance as necessary.
6. Provide training and guidance to lower-level employees as appropriate.
7. Pursue effective ways to protect and enhance the environment while providing reliable electricity at a competitive cost.

Other Requirements

• Physical demand level is Sedentary.
• Listen and identify customer needs/wants.
• Effectively communicate with team, management, customers, contractors, vendors and regulatory agencies.
• Knowledge of company’s general terms and conditions and the experience and ability to correctly interpret and administer contracts. Apply problem‑solving skills to resolve technical problems and initiate solution techniques.
• Demonstrate an attitude and desire to listen to and satisfy both internal and external customers who use and depend upon our work.

Physical Demand

Sedentary.