Service Leader: Lead Food Quality & Customer Experience

Chipotle Mexican Grill group; Ardmore (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Tuition assistance (100% coverage for:

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement (80% of)

Job summary

Chipotle Mexican Grill, Inc. is seeking a Service Leader to uphold a positive customer experience by ensuring safe, quality food is prepared and served. You will keep the line clean and running smoothly while supervising and developing crew members.

The role emphasizes food safety, staff training, and excellent service, with opportunities for career growth and competitive compensation as part of a values-driven team.

Qualifications

• Understand Chipotle’s Food With Integrity philosophy.
• Knowledge of cash handling policies and procedures.
• Knowledge of Food Safety and health department matters.
• Familiarity with office paperwork.
• Ability to speak, write, read, and understand the primary language of the work location.
• High school diploma required.
• Restaurant experience preferred.

Responsibilities

• Maintain a positive customer experience by ensuring safe and quality food is prepared and served.
• Keep a clean, organized line with properly functioning equipment.
• Supervise crew, train, and provide strong customer service.
• Monitor breaks, shift changes, and line schedules.
• Develop and cross-train front-of-house crew and participate in performance reviews.
• Assist with office administration duties and ensure supplies are stocked.

Skills

Cash handling policies

Food safety knowledge

Office paperwork familiarity

Language proficiency

Restaurant experience

Education

High school diploma

Job description

Chipotle Mexican Grill, Inc. is seeking a Service Leader to uphold a positive customer experience by ensuring safe, quality food is prepared and served. You will keep the line clean and running smoothly while supervising and developing crew members.

The role emphasizes food safety, staff training, and excellent service, with opportunities for career growth and competitive compensation as part of a values-driven team.