Service Leader - Flexible Hours, DailyPay & Benefits

Perkins Bakery; Gladstone (MO); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Educational Assistance

Laptop Provided

Daily Pay

Health Benefits

401(k) Match

Flexible Schedule

Meal Discounts

Employee Discount

Development Pathway

College Credits hours for manager培训

Job summary

Perkins Bakery in Missouri is seeking a Service Leader to drive guest satisfaction and uphold company policies and standards. You will oversee guest greeting, seating, service, and the handling of cash and payments while ensuring safety, sanitation, and restaurant operations run smoothly.

You will lead shift training, monitor food preparation standards, and coordinate with the management team to maintain a high-quality guest experience and a productive work environment.

Qualifications

• Basic sanitation, safety, and customer service skills taught through in-house training.
• Trustworthy; able to handle guest checks and operate cash register.
• Clear communication is essential for guest satisfaction and teamwork.

Responsibilities

• Greet, seat, and serve guests to ensure a positive dining experience.
• Resolve guest complaints promptly and professionally.
• Handle cash, credit cards, gift cards, and payments accurately.
• Maintain facility safety and sanitation, and manage equipment as needed.
• Monitor food temperatures and assist with food preparation and service.
• Train team members during shifts to ensure consistent performance.
• Ensure menu items are prepared and served to standard.
• Identify and address system or process issues to improve guest satisfaction.
• Communicate with Managers on Duty about issues and improvements.
• Oversee cash handling, change fund, and guest checks to protect revenue.

Skills

Customer service

Communication

Cash handling

Multitasking

Job description

Perkins Bakery in Missouri is seeking a Service Leader to drive guest satisfaction and uphold company policies and standards. You will oversee guest greeting, seating, service, and the handling of cash and payments while ensuring safety, sanitation, and restaurant operations run smoothly.

You will lead shift training, monitor food preparation standards, and coordinate with the management team to maintain a high-quality guest experience and a productive work environment.