Service Leader: Elevate Guest Experience & Team Training

Chipotle Mexican Grill; New York (NY); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Job summary

Chipotle Mexican Grill is hiring a Service Leader to maintain a positive customer experience by ensuring safe, quality food and a well-trained crew. The role focuses on line efficiency, food safety compliance, and excellent service, with opportunities for growth within a values-driven, people-first company.

Benefits include tuition assistance, free food, medical/dental/vision, paid time off, and advancement opportunities; base pay is visible via the pay transparency section.

Qualifications

• Understanding Chipotle’s Food With Integrity philosophy.
• Knowledge of cash handling policies and procedures.
• Knowledge of Food Safety and health department matters.
• Familiarity with office paperwork.
• Proficiency in speaking, writing, reading, and understanding the primary language of the work location.
• High school diploma required.
• Restaurant experience preferred.

Responsibilities

• Making sure great tasting, high quality food is served.
• Help resolve food quality issues.
• Support food safety with hand washing, glove changes, time/temperature checks, shelf life monitoring, and daily food safety checklist adherence.
• Help resolve customer incidents and ensure positive experiences.
• Monitor crew breaks, shift changes, and line schedules.
• Develop and cross-train all front of house Crew.
• Assist with crew performance reviews.
• Develop future Service Leaders.
• Assist with office administration duties and cash handling policies.

Skills

Cash handling

Food safety knowledge

Office paperwork

Language skills

Customer service

Education

High school diploma

Job description

Chipotle Mexican Grill is hiring a Service Leader to maintain a positive customer experience by ensuring safe, quality food and a well-trained crew. The role focuses on line efficiency, food safety compliance, and excellent service, with opportunities for growth within a values-driven, people-first company.

Benefits include tuition assistance, free food, medical/dental/vision, paid time off, and advancement opportunities; base pay is visible via the pay transparency section.